n2 plus serial error urgent

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Joined: Thu Aug 08, 2019 4:31 pm

n2 plus serial error urgent

Postby tuhaf3d » Thu Aug 08, 2019 4:38 pm

i have got a Raise 3D N2 Plus, and i have been using it for 2 years -during this time i had no serious problems with the machine-.

Last night i put on a 0.6 nozzle for a project, I could only watch first few layers and everything seemed fine. However, this morning (there is a7-8 hours gap) I saw the failed print, probably because I forgot to put clips for the glass on the heatbed. As a result, hotend, heater wires and the fan seriously damaged. i am going to attach some pics to this email, in these pictures you will see the type of error machine is giving.

Until today I have only used left side hotend, I have the right hotend and right heater/wires as spares parts with me. All the damaged parts of the left side have been changed, i have connected right side's spare parts to the left hotend connector. However, as you will see in the pictures the error I am seeing have not changed. I have got a very important project and my time is very limited, so i would like you to help me as soon as possible.


Tuhaf 3D

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Re: n2 plus serial error urgent

Postby Vicky@Raise3D » Thu Aug 08, 2019 10:12 pm

Is there a more specific error code in the page before "Please check hardware and retry." shows up, starts from "Board Error:"?
Is there anything connected onto empty right side on extruder board? If you are using Dual version firmware, printer will be whether both sides' nozzle temperature are within proper-using range or not.

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