[BUG][IM-3.1.7] Crash when importing template

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Posts: 6
Joined: Mon Feb 19, 2018 10:13 am

[BUG][IM-3.1.7] Crash when importing template

Postby WTFMacca » Mon May 14, 2018 1:12 am

Title: Ideamaker crashes (Forced close with apple bug report)
Description: When attempting to import a previously exported template Ideamaker totally crashes.
Version: 3.1.7
Language: English
Operation System: OSX 10.12.6
32bit or 64bit: 64bit
Screen Resolution: 1920 x 1080
How to trigger the bug: Import a saved template for a filament
Expected Result: Imports said template
Real Result: Forced quit style crash and apple bug report, Have to reload ideamaker

Code: Select all

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libunwind.dylib                  0x00007fffd6af5600 libunwind::CompactUnwinder_x86_64<libunwind::LocalAddressSpace>::stepWithCompactEncodingFrameless(unsigned int, unsigned long long, libunwind::LocalAddressSpace&, libunwind::Registers_x86_64&, bool) + 548
1   libunwind.dylib                  0x00007fffd6af2137 libunwind::CompactUnwinder_x86_64<libunwind::LocalAddressSpace>::stepWithCompactEncoding(unsigned int, unsigned long long, libunwind::LocalAddressSpace&, libunwind::Registers_x86_64&) + 55
2   libunwind.dylib                  0x00007fffd6af20d1 libunwind::UnwindCursor<libunwind::LocalAddressSpace, libunwind::Registers_x86_64>::step() + 113
3   libobjc.A.dylib                  0x00007fffd5fca040 objc_addExceptionHandler + 755
4   com.apple.AppKit                 0x00007fffbea2b127 -[NSApplication _commonBeginModalSessionForWindow:relativeToWindow:modalDelegate:didEndSelector:contextInfo:] + 1154
5   com.apple.AppKit                 0x00007fffbea2ac9f -[NSApplication beginModalSessionForWindow:] + 37
6   libqcocoa.dylib                  0x000000010ca9c781 0x10ca7c000 + 132993
7   libqcocoa.dylib                  0x000000010ca9c2bd 0x10ca7c000 + 131773
8   org.qt-project.QtCore            0x000000010abf739d QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 381
9   org.qt-project.QtWidgets         0x000000010a02ad02 QDialog::exec() + 514
10  com.raise3d.ideaMaker            0x00000001090943b1 SliceCategoryForm::ImportSliceProfile(QString const&) + 7425

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000800043513763  rbx: 0x00007fff56cfe370  rcx: 0x00007fff56cfe3c0  rdx: 0x00007fffd6af5600
  rdi: 0x00007fffd6af56a0  rsi: 0x0000000000000000  rbp: 0x00007fff56cfe260  rsp: 0x00007fff56cfe210
   r8: 0x0000000000000006   r9: 0x971eb441e96d001f  r10: 0x00000000ec81488b  r11: 0x00000001090926b0
  r12: 0x0000000000000000  r13: 0x00007fffd5fcd306  r14: 0x0000000000000000  r15: 0x00007fff56cfe328
  rip: 0x00007fffd6af5600  rfl: 0x0000000000010207  cr2: 0x0000000109a2107f
Logical CPU:     6
Error Code:      0x00000000
Trap Number:     13

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Posts: 5332
Joined: Fri Mar 25, 2016 3:54 am

Re: [BUG][IM-3.1.7] Crash when importing template

Postby Vicky@Raise3D » Mon May 14, 2018 2:52 am

After reload the software, can you reproduce the same crash again?
Whether the cash happened before the following window appears or after?

Is it possible to ask for the exported template file you met problem with and all the files and folders under Help -> Configuration Folder?

User avatar
Posts: 5332
Joined: Fri Mar 25, 2016 3:54 am

Re: [BUG][IM-3.1.7] Crash when importing template

Postby Vicky@Raise3D » Thu Jun 28, 2018 3:14 am

We think we have already figured out what's wrong.
If you'd like to help test the beta version, please shoot me a PM.

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