Printing issue. Layer Problem (???)

[Natasa]

Hello,
I am currently printing face shields and i had no problem until now. Out of nowhere the printer started lossing layers (?!?!? i am not sure if that is what the problem is) and they stoped sticking together (??? again im not exacly sure what is going on)
Anyone faced anything similar? whats the problem and most importantly whats the cause?
Thanks in advance

[Vicky@Raise3D]

We don't really have experince stacking and printing the shields this way. Normally we would just print them one by one.
If you'd like to provide the .stl or .idea file of this print, we can help see whether we can find issues from there?

[Natasa]

the site doesnt let me send it, says too large file... and i want to send a video too with the noise the printer is making... Do you have an e mail address? or how and where to send them

[Vicky@Raise3D]

You can attach any download link here, such as Google Drive, OneDrive, WeTransfer.

[Natasa]

https://we.tl/t-9hq7yJ2MMx

[Vicky@Raise3D]

Please check whether there's anything looking abnormal on your X coupler. It sounds like the coupler is broken which will cause print failure.