Vicky@Raise3D wrote:Voxel wrote:Hi, we have a similar but not exactely the same problem.
Our N1 had not been connected to the the power grid for a few months so the battery went completely empty.
When we wanted to take it back into operation, we had the touch-function only in the upper half of the display, the lower doesn't react any more but the picture is still there. I think, the area that doesn't react is about 20mm from the edge. The reboot didn't help unfortunately.
When I look at the settings I now see a battery voltage of 3,6V but I don't know, if this is enough.
Do you have any suggestions what to do?
Connect a wired mouse and test whether all the buttons on screen can work or not and whether it is able to complete one print with no issue. If so, then there should only be having issue with touchscreen but not other boards or cables.
I have an N1 with this too, has been sitting idle for a long time so battery was empty. Now the screen doesn't work, only the settings icon on the top right reacts but then nothing works after that. Tried a mouse and that can click all functions. Also, I updated to the latest touch screen firmware. The printer has been on for the better part of the day but still doesn't react to touch.
So what next, I'm printing something now so it will be on longer - should that maybe fix it? Or do I have to reset or do something else?