filament templates deleted from pro3

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Joined: Mon Sep 18, 2023 3:16 pm

filament templates deleted from pro3

Postby ZIPO » Mon Sep 18, 2023 3:34 pm


I encountered an issue while attempting to import a TPU template into my Raise Pro3 printer. Initially, the printer did not recognize the template file, but after several attempts, it finally imported successfully. However, I noticed that all filament templates, including the TPU one, were deleted in the process.

I attempted to roll back to an earlier Raise Touch version and then update to the latest, but this did not resolve the issue. Currently, when I attempt to load filament on the printer, I am not presented with any template options, and I am only able to adjust the temperature.

Do you have any advice on how to resolve this issue?

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