Two serious problems in the lasest RaiseTouch 1.2.1 with RaiseCloud

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Yichen
Posts: 3
Joined: Thu Apr 05, 2018 7:05 pm

Two serious problems in the lasest RaiseTouch 1.2.1 with RaiseCloud

Postby Yichen » Sat Jun 29, 2019 1:45 am

Previously my N2 printer can connect to the wifi router automatically. Recently after updating the RaiseTouch 1.2.1 with RaiseCloud, it always fail to join the wifi. Each time after turn on the printer, I much reboot the router then the printer can get access. My computer and other devices are still normal. I believer this is a problem in the software system.

I tried to install the RaiseTouch 1.2.1 without RaiseCloud to overwrite the system. However the printer keeps showing "cannot find valid raisepack in USB stick". I tried several USB drives and SD cards but never succeed in updating the system. Does anyone have any idea in this? Thanks.

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