E2 Paused printing

Proschi3d
Posts: 138
Joined: Tue Nov 03, 2020 7:13 am
Location: Deutschland
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Re: E2 Paused printing

Postby Proschi3d » Fri Feb 05, 2021 7:36 pm

What can I say ? It runs :D

20210205_203336.jpg
Raise 3D E2, Prusa i 3 Mk3s Mmus2

https://www.instagram.com/proschi3d/

larselektriker
Posts: 6
Joined: Sat Oct 17, 2020 7:37 am

Re: E2 Paused printing

Postby larselektriker » Fri Feb 12, 2021 5:23 pm

I got an fix from Raise for testing....looking alot better now. Thanx ;)

Proschi3d
Posts: 138
Joined: Tue Nov 03, 2020 7:13 am
Location: Deutschland
Contact:

Re: E2 Paused printing

Postby Proschi3d » Fri Feb 12, 2021 5:30 pm

Me too, unfortunately it didn't quite fix the bug
Raise 3D E2, Prusa i 3 Mk3s Mmus2

https://www.instagram.com/proschi3d/

FOGD.NO
Posts: 219
Joined: Wed Mar 25, 2020 7:42 am

Re: E2 Paused printing

Postby FOGD.NO » Mon Feb 15, 2021 8:14 am

Proschi3d wrote:What can I say ? It runs :D

20210205_203336.jpg



nice.. Even sideways.
------------------------
-{Prototype Guru}-
Raise3d E2 w/SliceEngineer
Prusa MK3s Custom designed (Uploaded at Grabcad)
Prusa Mini
Creality CR-30 Beltprinter

Timo
Posts: 16
Joined: Thu Jul 02, 2020 10:05 pm

Re: E2 Paused printing

Postby Timo » Wed Feb 17, 2021 4:56 pm

larselektriker wrote:I got an fix from Raise for testing....looking alot better now. Thanx ;)

Can you share that fiX whit us european raisers?.

Troy
Posts: 1
Joined: Wed Mar 03, 2021 11:43 am

Re: E2 Paused printing

Postby Troy » Wed Mar 03, 2021 12:00 pm

Proschi3d wrote:
20210120_180747.jpg
After successfully installing the hardware, I am very satisfied.

No transmission errors in the Gcode as with the original controller board.
Now i'm open source :D :D :D

Could you tell me the The model of raspberry pi and the cpu you use?

Proschi3d
Posts: 138
Joined: Tue Nov 03, 2020 7:13 am
Location: Deutschland
Contact:

Re: E2 Paused printing

Postby Proschi3d » Thu Mar 04, 2021 7:08 pm

Hello,
I use a Raspberry Pi 4 8GB on which the Repetier Host software runs.
Raise 3D E2, Prusa i 3 Mk3s Mmus2

https://www.instagram.com/proschi3d/

Bikeracer
Posts: 132
Joined: Sun Jun 28, 2020 11:54 am

Re: E2 Paused printing

Postby Bikeracer » Wed May 12, 2021 1:45 pm

I'm just wondering if the possible logic board problem is what's happening with my current problem...
https://forum.raise3d.com/viewtopic.php?f=20&t=21660

The G-Code has been checked and there is no apparent problem there

There has been no response from the Raise people that post here and it seems as if it is being ignored, very disappointed by their lack of some sort of a reply.

At the moment I'm waiting for the printer to be collected and returned to my UK reseller to investigate. It's still under warranty and if it turns out to be a logic board problem that can't be resolved because of Raise3D not being interested, then this will be the second E2 returned.

I really do hope the problem can be cured because my UK reseller has always given first class service and backup.

liquidmonkey
Posts: 19
Joined: Mon Jun 15, 2020 2:52 pm

Re: E2 Paused printing

Postby liquidmonkey » Wed May 19, 2021 9:22 pm

Very interesting thread and thanks to all for the info.
Why has Raise3d not responded here?
This printer head random pause seems to be quite wide spread.
Surely raise3d can respond here with a proposed fix????

liquidmonkey
Posts: 19
Joined: Mon Jun 15, 2020 2:52 pm

Re: E2 Paused printing

Postby liquidmonkey » Thu May 20, 2021 7:38 pm

@vicky or anyone else at raised3D

here is a link to my printer pause issue.

https://youtu.be/P6lrHJMvgXk

please advise on how to proceed.

User avatar
Steven@Raise3D
Posts: 342
Joined: Thu Dec 17, 2020 11:24 pm

Re: E2 Paused printing

Postby Steven@Raise3D » Sat May 22, 2021 12:52 am

liquidmonkey wrote:@vicky or anyone else at raised3D

here is a link to my printer pause issue.

https://youtu.be/P6lrHJMvgXk

please advise on how to proceed.


I would suggest creating a support ticket so that one of our technical support engineers can better assist you in resolving the issue.

Allram
Posts: 73
Joined: Sat May 02, 2020 1:18 pm

Re: E2 Paused printing

Postby Allram » Sat May 22, 2021 7:12 am

Seriously Steven!
You can easily see that there is many people which have this problem on the E2!

You should instead find a solution that will fix this for all people who have the problem. A few of us are from Europe and the ticket will just be closed.

liquidmonkey
Posts: 19
Joined: Mon Jun 15, 2020 2:52 pm

Re: E2 Paused printing

Postby liquidmonkey » Sat May 22, 2021 6:47 pm

yes, i am in sweden.
will the support ticket work for me?

Reef Parts
Posts: 3
Joined: Wed Jan 27, 2021 10:59 pm

Re: E2 Paused printing

Postby Reef Parts » Thu May 27, 2021 4:10 pm

I also have this is issue. Its been on and off since I got the printer, especially with see through filaments, but now its just pausing prints all the time. Really annoying. This is the exact reason I spent £3000 on a printer rather than £300 because I didn't want to be modding or constantly fixing parts...

Bikeracer
Posts: 132
Joined: Sun Jun 28, 2020 11:54 am

Re: E2 Paused printing

Postby Bikeracer » Sun May 30, 2021 2:36 pm

The fact that buyers in other countries only find out that there is no manufacturer support after purchase is a poor business model IMHO.

In my present case it goes like this.........
Post here about a problem because I am now aware there is no direct manufacturer support, after several days delay just get a comment from one of the Raise3D people that post on here, but no actual help.

Contact my supplier in the UK on May 10th and my printer is collected for checking, now three weeks later my supplier is waiting for a reply from Raise3D because they cannot resolve the problem, ( seems to be the way the G-code is translated when the printer gets warm ).

I hope my supplier does not ask me to wait until Raise3D come up with an answer because the printer is still under warranty and if there is no remedy forthcoming I will be requesting a refund. Even in a best case scenario and the problem is sorted it will be at minimum at least another week that I have not had a useable printer.

The other thing that concerns me is whether it is just a fault on my printer or something that has only just come to light and even if I am offered a replacement will the fault still be there on a replacement.


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