X-Axis Clicking

Poke
Posts: 9
Joined: Tue May 26, 2020 6:40 am

X-Axis Clicking

Postby Poke » Mon Oct 26, 2020 7:12 am

Hi,

We unboxed our E2 less than a week ago and noticing the X-Axis clicking while printing.

There is also noticeable resistance on the left extruder before the click when moving the extruder by hand after unlocking the motors.

Can you please provide support.

Regards
Poké

https://www.youtube.com/watch?v=b_FSFsy3ZFQ

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Vicky@Raise3D
Posts: 7393
Joined: Fri Mar 25, 2016 3:54 am

Re: X-Axis Clicking

Postby Vicky@Raise3D » Tue Oct 27, 2020 1:17 am

Whether you could provide a video of the clicking noise? And whether its just the left printhead or also the right side?

Poke
Posts: 9
Joined: Tue May 26, 2020 6:40 am

Re: X-Axis Clicking

Postby Poke » Tue Oct 27, 2020 3:20 am

Hi Vicky,

The link to the uploaded youtube video is in the original post at the bottom. Please let me know if you have any problems viewing it.

I originally tried to attach a MP4 but the site did not allow that format of video to upload.

The clicking is only on the left side (belt moves with extruder), but with the motors unlocked the right extruder moves and the belt does not.

Poke
Posts: 9
Joined: Tue May 26, 2020 6:40 am

Re: X-Axis Clicking

Postby Poke » Wed Oct 28, 2020 4:06 am

Vicky@Raise3D wrote:Whether you could provide a video of the clicking noise? And whether its just the left printhead or also the right side?


Please see included Video Link

https://www.youtube.com/watch?v=b_FSFsy3ZFQ

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Vicky@Raise3D
Posts: 7393
Joined: Fri Mar 25, 2016 3:54 am

Re: X-Axis Clicking

Postby Vicky@Raise3D » Thu Oct 29, 2020 11:48 pm

My apologies, I didn't catch the video link in the original post. Based on the video it sounds like the left x-axis sliding block may be misaligned from the pully. Can you please use the guide that I have attached to loosen and remove the X-axis buckle and re-install it. In doing this it should hopefully re-align the belt to the pully.

https://support.raise3d.com/E2/how-to-r ... -1091.html

Please let me know if you have any questions.


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