Page 1 of 1

Will the N2 series now be neglected???

Posted: Thu May 17, 2018 4:45 am
by Andy Cohen
So why... WHY! are there no thermal silicon covers for the original N2 cold blocks?!?!?
Does Raise3D REALLY have such extreme disregard for all the people out there that have purchased their products? The customers which helped Raise3D get to be what it is right now.
This makes me wonder will Raise3D stop all support on the N2 series machines as soon as the Pro series starts to sell??? No more upgrades?
If so, no doubt Raise3D will stop selling the N2 series as soon as the N2 inventories are gone. After all, why bother when the Pro series fetches as much as $1500 more?!

Re: Will the N2 series now be neglected???

Posted: Thu May 17, 2018 11:51 am
by Vicky@Raise3D
Our support team will still handle the Customer & Tech Support for N series printers. The hotline, ticket system and support mail are always welcome for any consulting of using problems, no matter N series printer or Pro2 series printers or software or even earlier batches products.

About the Silicone Cover, please check the post from the following link.

For all the list of Upgrade Kits for N series printers, we will release very soon. We are currently working hard on it.