Jetguy wrote:Jetguy wrote:Vicky@Raise3D wrote:Just got some news from R&D. That we are going to have silicone cover also for N series' hotend. More information will be released soon.
When can we expect an update on Pro2 upgrades for existing customers?
It's the end of the month, it's been asked for over and over and over, you had your chance to sell Pro2s to folks willing to buy them, now it's clear many have taken the "wait and see" and what we've seen, hasn't been exactly jaw dropping.
That said, many of us still have our non-pro and are looking to at least get basic features talked about since the kickstarter.
What's the deal with the camera for non-pro? This is not hard, and yet, it's near June 2018 and we still don't have this.
You just said R&D knows about the hotend insulating sock covers- that should be available the day you typed the reply.
What about a kit of a replacement touchscreen "box" and new 32 bit mainboard? I know full well you won't offer tech support, but again, bottom line, I'm NOT buying a Pro2 anytime soon, you aren't sending me one for review, this is the way forward.
Since I now know you are using Leadshine stepper drivers (I mean really, why on EARTH are you not able to say that when asked?) I could buy them from you or source them on my own. viewtopic.php?f=2&t=8460&p=31272&hilit=pro2#p30980
Again, all I want to see listed are the Pro2 touchscreen and mainboard and matching extruder head breakout board.
If you decide to list the parts to make the moving nozzle, great for those asking.
Same with the bed and endstops, and for those who cannot make one, the wiring harness.
I say this, because I know enough to know right now:
#1 the required combination is the Pro2 touchscreen and Pro2 mainboard and extruder head breakout. These 3 components make the bulk of the upgrade system. Yes, you need external stepper drivers, but since they are external, the user can select and use whatever they want.
#2 the moving nozzle system uses a standard RC style servo. As such, the mainboard honestly cannot tell if it's plugged in or not. This means the moving nozzles is not a "required" part of the upgrade to change the electronics.
#3 filament detection has not cracked up to be as great as advertised, and as such, I think the DIY community has the edge. Since this feature can be disabled in firmware, not required as part of the "upgrade"
#4 While the endstops for Pro2 are 3 wire opticals, again, not an absolute "requirement" and 2 wire switch endstops can be made to work.
Again, for those of us with significant upgrades already invested in our printers to be the way we like them, we are not interested in ditching them just to go to a Pro2 series. We are however, willing within reason to make further upgrades to bring our machines to the next level specification with the features we most want.
Just bumping this again since Raise3D official tech support is answering questions:
#1 Pro2 silicone insulating sock that we can see should fit existing non-pro V2 hotends- what's the price, why aren't they in the store?
#2 Camera functionality for non-pro machine- it's as simple as selling the camera and a the Raisepack update for the non-pro and yet we do not have it.
#3 Pro2 upgrade parts for the rest of us. You said in May, it's the end of May, what's the status? It's not that hard to figure out a parts cost, let's get this ball rolling already.
Just got feedback from Marketing team that we would start pre-sales in mid-June and you would see the list of possible upgrade kits you can choose at that time.