nozzle temperature

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ste663
Posts: 1
Joined: Sun Jul 28, 2019 3:48 pm

nozzle temperature

Postby ste663 » Sun Jul 28, 2019 4:05 pm

Hi, not sure if this is a thermostat problem - the nozzle temperature was struggling to go above 180 and then it suddenly went to 330 and nearly burnt the house down. The machine is a 3d pro plus and its only 1-month-old. The head bed temperature works perfectly.

Please, can someone point me in the right direction?

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Vicky@Raise3D
Posts: 5456
Joined: Fri Mar 25, 2016 3:54 am

Re: nozzle temperature

Postby Vicky@Raise3D » Sun Jul 28, 2019 8:26 pm

Please try to move the printer head around and see whether the temperature of both nozzles changes or only one side changes.
Please do not leave the printer printing or heating the nozzles when there is nobody around until this issue solved.

You can also open a support ticket to reach to our support team at http://help.raise3d.com to get more help.


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