Can't clear Idea Maker!

Thoughts about Raise3D, 3D printing and making in general.
ExLondoner
Posts: 35
Joined: Sun Jan 01, 2017 6:39 am
Location: DMV

Can't clear Idea Maker!

Postby ExLondoner » Fri Dec 14, 2018 2:48 pm

Yesterday (no surprise) the printer stopped after 3 hours... with an error message.
This morning, I'm receiving this message and each time I hot cancel it pops back up. I's an endless loop.

How do I proceed past this?
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Screen Shot 2018-12-14 at 9.44.50 AM.png

Shelton
Posts: 375
Joined: Thu Jul 12, 2018 8:34 pm

Re: Can't clear Idea Maker!

Postby Shelton » Fri Dec 14, 2018 4:29 pm

Try print another job.... I have the same issue in past but work now.

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Vicky@Raise3D
Posts: 4952
Joined: Fri Mar 25, 2016 3:54 am

Re: Can't clear Idea Maker!

Postby Vicky@Raise3D » Fri Dec 14, 2018 9:08 pm

You may need to do the cancel on touchscreen. Because once you hit cancel, the printer will back to idle state able to take another printer from remotely directly. If you haven't clean your build plate before, it may do harm to your printer. So we want you go to the printer to make sure nothing on build plate and press cancel on touchscreen


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