Raise Cloud Connection Error 17433

twk463
Posts: 1
Joined: Tue Apr 20, 2021 8:23 pm

Raise Cloud Connection Error 17433

Postby twk463 » Tue Apr 20, 2021 8:27 pm

The title speaks for itself. I cant login to raise cloud using the ideamaker program. I get that error code 17433. I allowed it on my firewall and everything should work. Help?
image1.PNG


Update: I tried it on my home Wifi and it still doesnt work, same error.

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Vicky@Raise3D
Posts: 8053
Joined: Fri Mar 25, 2016 3:54 am

Re: Raise Cloud Connection Error 17433

Postby Vicky@Raise3D » Wed Apr 21, 2021 8:38 pm

Please try login again if still not able to get through. Please update the certificates.
1. If you are using Windows, please close ideaMaker and download cert file from https://curl.se/ca/cacert.pem and use it to replace the cert file with the same name under ideaMaker installation directly.
2. If you are using Linux, please update system certificates.


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