Raise cloud not available

tomislavricov
Posts: 1
Joined: Wed Feb 24, 2021 6:28 pm

Raise cloud not available

Postby tomislavricov » Wed Feb 24, 2021 7:44 pm

Hello, my company got a raise3d pro plus 2

I want to bind my printer so I can view the status via the mobile app and when I got to more settings I cannot see the Raise cloud.

what seems to be the issue?

the version is up to date, according to the printer information.

User avatar
Vicky@Raise3D
Posts: 8053
Joined: Fri Mar 25, 2016 3:54 am

Re: Raise cloud not available

Postby Vicky@Raise3D » Thu Feb 25, 2021 2:16 am

Please download the most update version of RaiseTouch for Cloud from https://cloud.raise3d.com/raise3d-download.html and update it on touchscreen. If it still doesn't work, please let us know.


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