Raise3D E2 video stream using HTTP

Allram
Posts: 75
Joined: Sat May 02, 2020 1:18 pm

Raise3D E2 video stream using HTTP

Postby Allram » Mon Nov 30, 2020 11:32 am

Hello,

On RaiseCloud using Google Chrome i get this error when trying to view videostream:

Since the Raise3D E2 is using HTTP as a videostream-url, it's not supported in the latest Google Chrome:
1.PNG


Could you please update update so that mixed content is not present?
https://blog.chromium.org/2019/10/no-mo ... https.html

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Vicky@Raise3D
Posts: 8053
Joined: Fri Mar 25, 2016 3:54 am

Re: Raise3D E2 video stream using HTTP

Postby Vicky@Raise3D » Tue Dec 01, 2020 7:51 pm

Thanks for your feedback! We will try fix it as soon as we can.
For the moment, if you want to get the issue fixed, you may need to following the following steps:
1. Go to: chrome://flags/#unsafely-treat-insecure-origin-as-secure
1.png


2. Change the first option to be enable and paste the link having issue with underneath.
If you have more than one links to paste, please use "," to separate them.
2.png


3. Click blank section on the website and wait till Relauch button shown. Click Relaunch.
3.png


4. Back to printer page and see whether the viode stream back to work or not.

Igor_Salvato
Posts: 1
Joined: Wed Dec 02, 2020 10:46 am

Re: Raise3D E2 video stream using HTTP

Postby Igor_Salvato » Wed Dec 02, 2020 10:50 am

Hi there,
I noticed after the update that I can't see the camera from the app, but I can from raisecloud on Firefox.
Is it probably connected to the android app using Chrome for the interface?

Allram
Posts: 75
Joined: Sat May 02, 2020 1:18 pm

Re: Raise3D E2 video stream using HTTP

Postby Allram » Thu Dec 03, 2020 11:51 am

Igor_Salvato wrote:Hi there,
I noticed after the update that I can't see the camera from the app, but I can from raisecloud on Firefox.
Is it probably connected to the android app using Chrome for the interface?


Same here, just get a "timeout" in the app after the latest update.

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Vicky@Raise3D
Posts: 8053
Joined: Fri Mar 25, 2016 3:54 am

Re: Raise3D E2 video stream using HTTP

Postby Vicky@Raise3D » Fri Dec 04, 2020 10:32 pm

Sorry for the issue. We will try to have it fixed as fast as we can.

For the moment, you can use Chrome App. to monitor the print.
1. Go to Chrome App. and input cloud.raise3d.com
1.png


2. Choose Desktop sit under More.
2.png


3. Go to 3D Printers page and check the camera.
3.png


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