Can't install RaiseCloud plugin to OctoPrint

MPEI
Posts: 1
Joined: Tue Sep 04, 2018 10:57 am

Can't install RaiseCloud plugin to OctoPrint

Postby MPEI » Fri Oct 30, 2020 9:57 am

Hi, everyone.
I'm trying to install RaiseCloud plugin to OctoPrint, but always have this problem.
Everything is up to date, I tried to reboot and reinstall octoprint, but in didn't help.
Octoprint was installed as a service, not as OC.
Also added .log file.

Thanks to everyone, who will help

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octoprint.log
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Screenshot_9.png

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Vicky@Raise3D
Posts: 8053
Joined: Fri Mar 25, 2016 3:54 am

Re: Can't install RaiseCloud plugin to OctoPrint

Postby Vicky@Raise3D » Mon Nov 02, 2020 8:58 pm

We have gone through you log file and have found out the issue is related to failed download of some files in the package.

Please locate the confirguration settings for the Plugin and make sure all the settings look right.
image.png


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