Issues binding 3rd party printer with OctoRaise

grahamgraham
Posts: 1
Joined: Sat May 09, 2020 6:25 am

Issues binding 3rd party printer with OctoRaise

Postby grahamgraham » Sat May 09, 2020 12:19 pm

Im getting a “RaiseCloud login failed, please check if file is correct” when trying to upload my binding file to OctoRaise (see attached). I’ve tried making a new team, reinstalling OctoRaise, rebooting my Raspberry Pi, and trying a different Cloud account.

Has anybody has any success is resolving this issue?
Attachments
2AF53EA1-03C1-4D45-B23A-DD083CBA2D97.jpeg

User avatar
Vicky@Raise3D
Posts: 6872
Joined: Fri Mar 25, 2016 3:54 am

Re: Issues binding 3rd party printer with OctoRaise

Postby Vicky@Raise3D » Tue May 12, 2020 6:41 pm

Sorry for the issue. Would you like to send your binding key over to http://help.raise3d.com so that I can have the developing team to have check your account?


Return to “RaiseCloud”

Who is online

Users browsing this forum: No registered users and 2 guests