Upload GCode file

edcorusa
Posts: 2
Joined: Tue Mar 06, 2018 1:19 pm

Upload GCode file

Postby edcorusa » Tue Jul 23, 2019 5:11 pm

I can not seem to be able to upload a GCode file to My Files. I created the GCode from IdeaMaker on my system. When I go to My Files in RaiseCload and try to upload it, it does not upload. I hit the +NEW and Upload New Files, select the file and click OPEN. Nothing happens. Could someone let me know what am I doing wrong?

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Vicky@Raise3D
Posts: 5463
Joined: Fri Mar 25, 2016 3:54 am

Re: Upload GCode file

Postby Vicky@Raise3D » Wed Jul 24, 2019 3:08 am

Would you like to advise which browser you are currently? So that we can test with it.
Do you have chance to test it with Google Chrome. Based on our testing, Google Chrome has better compatibility.

edcorusa
Posts: 2
Joined: Tue Mar 06, 2018 1:19 pm

Re: Upload GCode file

Postby edcorusa » Wed Jul 24, 2019 12:28 pm

I have tried it with Microsoft Edge and Internet Explorer. We do not have Google Chrome installed on any of our systems. I really do not like Google Chrome for many reasons. I would think that your site would try to work with the top browsers, like Microsoft, Google, & Apple.

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Vicky@Raise3D
Posts: 5463
Joined: Fri Mar 25, 2016 3:54 am

Re: Upload GCode file

Postby Vicky@Raise3D » Thu Jul 25, 2019 7:26 pm

Thanks for your information. We will try to debug the issue as soon as possible.


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