App currently not working?

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Noren
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Joined: Sat Nov 26, 2016 12:54 am
Location: Borås, Sweden
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App currently not working?

Postby Noren » Tue May 21, 2019 5:35 pm

I have trouble with the app?
Will not load anything.
The site works fine. Anyone else?

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Vicky@Raise3D
Posts: 5693
Joined: Fri Mar 25, 2016 3:54 am

Re: App currently not working?

Postby Vicky@Raise3D » Wed May 22, 2019 2:44 am

Sorry for the issue. We will fix it as soon as possible.

tja
Posts: 141
Joined: Mon Oct 17, 2016 10:24 pm
Location: Essex, UK

Re: App currently not working?

Postby tja » Thu May 23, 2019 2:43 pm

I'm using the app on my iPad and iPhone. They are both working fine at the moment.

I have my iPad showing the camera continuously through RaiseCloud, to keep an eye on printing. I can see nozzle and bed temps etc on this screen, but it would be nice to also see the time remaining and % complete on the same screen.

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Vicky@Raise3D
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Re: App currently not working?

Postby Vicky@Raise3D » Fri May 24, 2019 5:38 pm

The current Ipad version of RaiseCloud can show the percentage of remaining print time and the complete of print.
Please check whether you are using the latest version of the App. Please try to update and see whether the issue is still there or not.
If so, please share us your screenshots.


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