tomeno wrote:Vicky@Raise3D wrote:tomeno wrote:Hi Vicky
After the recent Raise cloud update we cannot upload files over 50 MB. Is that intentional or some kind of bug? For large scale complex prints 50 MB is nothing, and before we coud easily upload and print gcodes with 200 MB size (funnny enough they are still in our team files and can be printed). Could you please help?
Would you like to try upload a large file and take some screenshots of the error page and share with us?
Please find the screenshot attached. Same happens if I try to upload to My Files (instead of Team Files)
RaiseCloud has done a upgrade recently. According to the picture you shared, seems you are still in old version before upgrade.
Please unlog and close the browser and try login RaiseCloud again and see whether you can see the upgrade and whether the uploading issue being fixed. If it still brings you to old verion, please clear cache (and browsing history if needed) then try again.
If the issue is still there with the new version, please take a screenshot of the error meesage and share with us. Thank you!