RaiseCloud Beta is now open to the public. Sign up now!

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Vicky@Raise3D
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RaiseCloud Beta is now open to the public. Sign up now!

Postby Vicky@Raise3D » Mon Dec 03, 2018 6:31 pm

RaiseCloud Beta is now open to the public. Sign up now!
RaiseCloud is a cloud-based printing management software that enables remote printing and monitoring to create an optimized automated workflow.

With the support of beta testers like you, we can enhance our 3D printing technology before a product release. As a participant, you can share your ideas, and together we can create the best possible technology!
When you join our Beta Testing Program, you’ll enjoy the following benefits:
· Experience the new product before its release
· Provide suggestions and feedback when identifying errors and bugs
· Offer valuable insight and recommendations to new software
Requirement: Own a Raise3D printer.
How to Participate:
1. Simply sign up at: https://cloud.raise3d.com/auth.html to participate in RaiseCloud Beta
2. Bind your Raise3D printer to RaiseCloud.
Instructions: https://cloud.raise3d.com/html/howtobind.html)

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Korni
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Re: RaiseCloud Beta is now open to the public. Sign up now!

Postby Korni » Mon Dec 03, 2018 8:14 pm

Fine, THX
but why don't I have the menu item "RaiseCloud"?
I have the latest firmware, RaiseTouch.
IMG_7597.JPG

Could it be that a print job is running ?
Or why ?
Pro2+ Image

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Vicky@Raise3D
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Re: RaiseCloud Beta is now open to the public. Sign up now!

Postby Vicky@Raise3D » Tue Dec 04, 2018 1:57 am

Have you installed the RaiseTouch for Cloud? Which you can find at the bottom of Cloud's web page.
https://cloud.raise3d.com/html/downloading.html

MDFTA
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Postby MDFTA » Thu Dec 19, 2019 7:43 pm

Can it be used without connecting to the internet, only within my home network?
It'd be so nice to have a look at an overnight print from my bed on the tablet...

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Vicky@Raise3D
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Postby Vicky@Raise3D » Fri Dec 20, 2019 1:22 am

The private version RaiseCloud can be configured in Local Area Network and connect all the printer in private RaiseCloud local network,we are planning to release the private version around next February for local and individual use of RaiseCloud. The features in RaiseCloud will be same as the public version.
For more information and price, it wil be released when the private version is ready.

MDFTA
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Postby MDFTA » Mon Dec 23, 2019 10:48 pm

Price?!? I'd prefer a free version :-)
I just would like to check my printer in the next room without getting out of the bed...

jcrosales
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Re: RaiseCloud Beta is now open to the public. Sign up now!

Postby jcrosales » Thu Jan 16, 2020 11:54 am

Hello Vicky,

We would like to give a try to RaiseCloud. Due to security issues is very important to us that your cloud server location is within Europe. Is this the case? Where is the cloud located?

Thanks!

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Vicky@Raise3D
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Postby Vicky@Raise3D » Fri Jan 17, 2020 8:29 pm

Thanks for your support!
Our server is located in Virginia based on Amazon AWS with high security.

jcrosales
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Re: RaiseCloud Beta is now open to the public. Sign up now!

Postby jcrosales » Wed Feb 05, 2020 9:20 am

Vicky thank you very much for the info. I would like to know if is there any plan in the future to implement your cloud within Europe so it can meets the requirements of the European General Data Protection Regulation (GDPR)

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Vicky@Raise3D
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Postby Vicky@Raise3D » Tue Feb 11, 2020 12:35 am

We are following GDPR all the time. If you find any issue regarding it, please feel free to let us know.

jcrosales
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Postby jcrosales » Tue Feb 11, 2020 9:08 am

Vicky@Raise3D wrote:The private version RaiseCloud can be configured in Local Area Network and connect all the printer in private RaiseCloud local network,we are planning to release the private version around next February for local and individual use of RaiseCloud. The features in RaiseCloud will be same as the public version.
For more information and price, it wil be released when the private version is ready.


Oh perfect! I would like to test it when the release is ready

jcrosales
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Postby jcrosales » Tue Mar 31, 2020 8:57 am

Vicky@Raise3D wrote:The private version RaiseCloud can be configured in Local Area Network and connect all the printer in private RaiseCloud local network,we are planning to release the private version around next February for local and individual use of RaiseCloud. The features in RaiseCloud will be same as the public version.
For more information and price, it wil be released when the private version is ready.


Hi Vicky, I hope you are doing well.
Is there a tentative realesed date of the private version?

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Vicky@Raise3D
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Postby Vicky@Raise3D » Wed Apr 01, 2020 5:30 pm

jcrosales wrote:
Vicky@Raise3D wrote:The private version RaiseCloud can be configured in Local Area Network and connect all the printer in private RaiseCloud local network,we are planning to release the private version around next February for local and individual use of RaiseCloud. The features in RaiseCloud will be same as the public version.
For more information and price, it wil be released when the private version is ready.


Hi Vicky, I hope you are doing well.
Is there a tentative realesed date of the private version?


Thanks for reaching to us! I'm doing very well.
About the private version, I haven't received any notice regarding to the final release date. Once I get more information, we will update to public.
Thanks for your support!

tomeno
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Postby tomeno » Mon Apr 20, 2020 10:32 am

Hi Vicky
After the recent Raise cloud update we cannot upload files over 50 MB. Is that intentional or some kind of bug? For large scale complex prints 50 MB is nothing, and before we coud easily upload and print gcodes with 200 MB size (funnny enough they are still in our team files and can be printed). Could you please help?

DeX
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Postby DeX » Tue Apr 21, 2020 1:11 pm

Can't find RaiseCloud app..
cloud.JPG

But installed app works.

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Vicky@Raise3D
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Postby Vicky@Raise3D » Tue Apr 21, 2020 6:03 pm

tomeno wrote:Hi Vicky
After the recent Raise cloud update we cannot upload files over 50 MB. Is that intentional or some kind of bug? For large scale complex prints 50 MB is nothing, and before we coud easily upload and print gcodes with 200 MB size (funnny enough they are still in our team files and can be printed). Could you please help?


Would you like to try upload a large file and take some screenshots of the error page and share with us?

Captain_bainge
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Postby Captain_bainge » Tue Apr 21, 2020 9:48 pm

Hello, I am a French user. On the screen of my RAISE3D PRO2 I cannot find the RaiseCloud menu. what to do ?

thank you in advance

Benjamin

tomeno
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Postby tomeno » Wed Apr 22, 2020 12:28 pm

Vicky@Raise3D wrote:
tomeno wrote:Hi Vicky
After the recent Raise cloud update we cannot upload files over 50 MB. Is that intentional or some kind of bug? For large scale complex prints 50 MB is nothing, and before we coud easily upload and print gcodes with 200 MB size (funnny enough they are still in our team files and can be printed). Could you please help?


Would you like to try upload a large file and take some screenshots of the error page and share with us?


Please find the screenshot attached. Same happens if I try to upload to My Files (instead of Team Files)
Attachments
Error message.PNG

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Vicky@Raise3D
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Postby Vicky@Raise3D » Wed Apr 22, 2020 8:57 pm

DeX wrote:Can't find RaiseCloud app..
cloud.JPG

But installed app works.


Sorry for the trouble. Google Play requires Android 10 to install this App. We will PM you a APK file with steps how to install it.
Please update how it works on your devices so that we can optimize installation in future version.

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Vicky@Raise3D
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Postby Vicky@Raise3D » Wed Apr 22, 2020 9:00 pm

Captain_bainge wrote:Hello, I am a French user. On the screen of my RAISE3D PRO2 I cannot find the RaiseCloud menu. what to do ?

thank you in advance

Benjamin



Please help double confirm whether the RaiseTouch you are currently using is downloaded from this link or not:
https://cloud.raise3d.com/raise3d-download.html
If not, please download from here and try again.


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