Binding multiple Prusa MK3S w. Octoprint fails

Arthur
Posts: 6
Joined: Wed Oct 28, 2020 7:50 pm

Binding multiple Prusa MK3S w. Octoprint fails

Postby Arthur » Wed Oct 28, 2020 8:15 pm

Hello Raise3D Team,

first i want to thank you that you let us try out your RaiseCloud service.
I have multiple Prusa Mk3S, each with a Pi Zero with OctoPi installed. I can reach all 11 Printers via Octoprint and bound each to RaiseCloud with a seperate binding key.

I used this Tutorial: https://cloud.raise3d.com/html/howToBindOcto.html

Is it correct to use a unique binding key for each instance of Octoprint? Or do i have to use the same key for every printer.
After binding the printer i named them all differently.

The problem is that RaiseCloud only shows 5 Printers and the one it shows are somehow random. Only printer: 2,3,6,8,11 are shown.

I tried different things in the last hours, but no succes seeing all 11 Printers in RaiseCloud.

Is this a known problem?

Thanks for your help.

Arthur

Arthur
Posts: 6
Joined: Wed Oct 28, 2020 7:50 pm

Re: Binding multiple Prusa MK3S w. Octoprint fails

Postby Arthur » Sun Nov 01, 2020 4:22 pm

Hello,

by further trying i found out that the connected printers replace each other. As an example: If only printer 1 is started and connected and then I start printer 2, printer 1 disappears and is replaced by printer 2.

The same happens with printer 4, 5, 7 and 10.

Unfortunately I don't know what else to try.

Thank you very much.

User avatar
Vicky@Raise3D
Posts: 7379
Joined: Fri Mar 25, 2016 3:54 am

Re: Binding multiple Prusa MK3S w. Octoprint fails

Postby Vicky@Raise3D » Mon Nov 02, 2020 8:55 pm

Each printer will need its onw Raspberry Pi loaded with Octoprint to bind with your RaiseCloud account.
Please make sure each Raspberry Pi has been binded with the same binding key from your team account. If so and the printers are still not listed in the same team, please help export serial log from Octoprinter and share with us.

Arthur
Posts: 6
Joined: Wed Oct 28, 2020 7:50 pm

Re: Binding multiple Prusa MK3S w. Octoprint fails

Postby Arthur » Wed Nov 04, 2020 10:28 pm

Hello Vicky,

thank you for the reply!
Each Printer has it´s own Raspberry Pi and has been binded with the same binding key. Sadly, it still does not work.
I added the Serial Logs of each printer, maybe you can see something. I also added the octoprint logs of two printers, maybe it helps.

Thanks you!
Arthur
Attachments
serial (3).log
(53.83 KiB) Downloaded 12 times
serial (4).log
(51.2 KiB) Downloaded 9 times
serial (1).log
(13.6 KiB) Downloaded 11 times
serial (2).log
(50.86 KiB) Downloaded 10 times

Arthur
Posts: 6
Joined: Wed Oct 28, 2020 7:50 pm

Re: Binding multiple Prusa MK3S w. Octoprint fails

Postby Arthur » Wed Nov 04, 2020 10:28 pm

Some more logs
Attachments
serial.log
(198 Bytes) Downloaded 10 times
serial (8).log
(277.5 KiB) Downloaded 9 times
serial (9).log
(13.73 KiB) Downloaded 11 times
serial (7).log
(274.26 KiB) Downloaded 9 times
serial (6).log
(51.76 KiB) Downloaded 11 times

Arthur
Posts: 6
Joined: Wed Oct 28, 2020 7:50 pm

Re: Binding multiple Prusa MK3S w. Octoprint fails

Postby Arthur » Wed Nov 04, 2020 10:29 pm

And here the Octoprint log files:
Attachments
octoprint.log
(15.73 KiB) Downloaded 12 times
octoprint (1).log
(16.46 KiB) Downloaded 12 times

User avatar
Vicky@Raise3D
Posts: 7379
Joined: Fri Mar 25, 2016 3:54 am

Re: Binding multiple Prusa MK3S w. Octoprint fails

Postby Vicky@Raise3D » Wed Nov 11, 2020 10:21 pm

Sorry for late response.

Please try uninstall the software with the button n the following picture. And try download and install the package in the following link.
Screenshot_20201111142059.png

If there is still issue with the new package, please help export the log and share with us again.

Arthur
Posts: 6
Joined: Wed Oct 28, 2020 7:50 pm

Re: Binding multiple Prusa MK3S w. Octoprint fails

Postby Arthur » Thu Nov 12, 2020 6:58 pm

Hello Vicky

thank you very much for your help! It works now! Perfect.

Now i will test it!

Thank you.

Arthur


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