Display Symptoms and Cause

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ccclarke
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Joined: Wed Apr 08, 2020 6:09 pm

Display Symptoms and Cause

Postby ccclarke » Sun May 23, 2021 11:55 am

This was a weird Pro2 problem that luckily occurred on Day 84 of the original 98-day warranty. If anyone else experiences something similar, this may help:

After completing a print, the screen prompts are acknowledged and the display goes to black, rather than default to the Home screen. Multiple resets are required to restore the display to proper operation.

Cause: Faulty touch screen. What made this confusing was the first touchscreen replacement had the same symptoms. A second replacement touch screen restored the printer to normal operation.

Many thanks to Raise3D engineering support for their speedy replies to my emails and expedited replacement parts shipping.
Male Modeler / Sub-Human

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