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Pro2 Extruder Clicking Without Filament

Posted: Tue Sep 15, 2020 7:54 pm
by adahl5
Hello everyone, I have 2 Pro2's at my work, and currently both are having issues with an extruder clicking while both loading and unloading filament even when there is no filament in the extruder. My current theory is that there is broken off filament stuck below the filament sensor, but as this isn't my personal printer, I don't want to take apart the extruder without it having to be a last resort. If I do have to take apart the extruder, are there resources available to aid me with that? Thanks for your help!

Also, I will mention that both extruders were noted to be clicking when trying to work with PVA filament, so that might be something.

Re: Pro2 Extruder Clicking Without Filament

Posted: Wed Sep 16, 2020 7:07 am
by Markus64
I've had the same problem several times. After a factory reset everything worked again.

Re: Pro2 Extruder Clicking Without Filament

Posted: Wed Sep 16, 2020 6:34 pm
by Vicky@Raise3D
Would you liek to help confirm whether the issue happens on both left and right sides or only one side?