Touchpad not working correctly

mdana
Posts: 9
Joined: Mon Oct 07, 2019 1:36 am

Touchpad not working correctly

Postby mdana » Sat Nov 09, 2019 6:25 am

Not sure if this is a hardware issue, but when I try and enter a number in the keypad, the touch 0is registered on a different part of the screen. For example, pressing zero will will enter five or eight instead. This only seems to happen when entering a number (temp, x/y offset, etc).

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Vicky@Raise3D
Posts: 5686
Joined: Fri Mar 25, 2016 3:54 am

Re: Touchpad not working correctly

Postby Vicky@Raise3D » Mon Nov 11, 2019 8:29 pm

Will you meet the same issue if connecting a wired mouse to touchscreen to control insteat of touching?

mdana
Posts: 9
Joined: Mon Oct 07, 2019 1:36 am

Re: Touchpad not working correctly

Postby mdana » Wed Nov 13, 2019 10:01 pm

The touchscreen works fine with a mouse. The bottom of the screen seems to be the worst.

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Vicky@Raise3D
Posts: 5686
Joined: Fri Mar 25, 2016 3:54 am

Re: Touchpad not working correctly

Postby Vicky@Raise3D » Thu Nov 14, 2019 1:11 am

If your printer is not showing any other issue besides the response to touch, then the issue should only be related to touchscreen. It won't affect print quality for the moment. But you may need to consider to replace the touchscreen.


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