No such file or directory

SebARS
Posts: 2
Joined: Wed Oct 13, 2021 10:30 am

No such file or directory

Postby SebARS » Wed Oct 13, 2021 10:41 am

Hi !
Sorry for bad English, I’m French i try to do my best...

When i start print, i have always this error now, when the print is about 2 or 4%...
it happening sometimes before but now it s always...

No such file or directory
Sauvegarde du fichier dump terminée
Error 1007
Please export the log and submit a ticket at: support.raise3D.com

I have submit a ticket and there answer was
« Our Sales & Technical Support is provided by our local sales partners. »
:|

Thanks for help :)
Attachments
2C288D67-81E2-4848-8B2A-BCA15EC86F69.jpeg
1E3E2C70-F58B-4EA6-89DF-C8697D9508CE.jpeg

User avatar
Steven@Raise3D
Posts: 533
Joined: Thu Dec 17, 2020 11:24 pm

Re: No such file or directory

Postby Steven@Raise3D » Thu Oct 14, 2021 2:45 am

SebARS wrote:Hi !
Sorry for bad English, I’m French i try to do my best...

When i start print, i have always this error now, when the print is about 2 or 4%...
it happening sometimes before but now it s always...

No such file or directory
Sauvegarde du fichier dump terminée
Error 1007
Please export the log and submit a ticket at: support.raise3D.com

I have submit a ticket and there answer was
« Our Sales & Technical Support is provided by our local sales partners. »
:|

Thanks for help :)


Would you be able to attach the serial log from the machine?

SebARS
Posts: 2
Joined: Wed Oct 13, 2021 10:30 am

Re: No such file or directory

Postby SebARS » Thu Oct 14, 2021 6:35 am

Hello
is it the good files ?
Attachments
all-raisetouch-761-20211014062406.tar.gz
(395.11 KiB) Downloaded 3 times


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