N2 Plus all dead, except screen

nic4wtf
Posts: 2
Joined: Wed Jan 30, 2019 5:08 am

N2 Plus all dead, except screen

Postby nic4wtf » Wed Jan 30, 2019 5:21 am

Hi all,
I looked up at the forum but didn't found anything like this.

After I changed the nozzle, the printer didnt turn on again. The LEDs went down and also the fans. The printer now shows the following messages.

Serial error: no such device or address

and

Please check hardware and retry

Tried restarting and still no luck, LED and fans are down.

What can I do to see whats going on?
Thanks!
Last edited by nic4wtf on Fri Feb 08, 2019 3:06 am, edited 1 time in total.

User avatar
Vicky@Raise3D
Posts: 5062
Joined: Fri Mar 25, 2016 3:54 am

Re: N2 Plus all dead, except screen

Postby Vicky@Raise3D » Wed Jan 30, 2019 7:50 pm

You should can find some tiny message at the bottom of your screen, that lead you to the safe mode. Please press and enter safe mode and see whether screen still works or not.
If screen still works properly, then most likely the issue is due to motion controller board, as the LED and Fans are not working which should get power directly from motion controller board.

nic4wtf
Posts: 2
Joined: Wed Jan 30, 2019 5:08 am

Re: N2 Plus all dead, except screen

Postby nic4wtf » Wed Jan 30, 2019 11:02 pm

Yep, the screen is working. But I can only access the print sub menu on the bottom, and the settings on the top.

Any ideas on where should I check next?

User avatar
Vicky@Raise3D
Posts: 5062
Joined: Fri Mar 25, 2016 3:54 am

Re: N2 Plus all dead, except screen

Postby Vicky@Raise3D » Thu Jan 31, 2019 6:42 pm

As the communication between motion board and screen doesn't work, besides the LED and Fans which directly get their power from motion board, the most likely damaged part should be motion board.
Please reach to our technicians at http://help.raise3d.com to see whether there is anything we can help you.


Return to “N Series”

Who is online

Users browsing this forum: No registered users and 2 guests