Search found 225 matches

by Michael.P@Raise3D
Mon Nov 06, 2017 7:44 pm
Forum: Hardware
Topic: Do you know where I can get my Raise 3d N2 Dual Serviced in London?
Replies: 5
Views: 1854

Re: Do you know where I can get my Raise 3d N2 Dual Serviced in London?

Hi Spikeysonic,

I would like to assist you in a ticket, I understand you had an open ticket before could you let us know which one you had open so we may send you some files to test.

Thank you,
by Michael.P@Raise3D
Mon Nov 06, 2017 7:27 pm
Forum: Printing Settings
Topic: Printing a Balloon that can be inflated
Replies: 15
Views: 3114

Re: Printing a Balloon that can be inflated

I think Walshlg might have a good idea on the coating the inside of the print to help with making it airtight. I do not know of a material that can flex as much as what you will need.
by Michael.P@Raise3D
Mon Nov 06, 2017 7:20 pm
Forum: Software
Topic: arrows to grab when moving an object
Replies: 1
Views: 1283

Re: arrows to grab when moving an object

Hi Walshlg,

While the Z arrow shows up you can still clock and hold onto the part and move it in X/Y only on the bed plate.
by Michael.P@Raise3D
Wed Nov 01, 2017 8:31 pm
Forum: Hardware
Topic: Spool Holder for N2
Replies: 48
Views: 21936

Re: Spool Holder for N2

@ABH,

There are a number of reasons to need a different spool setup and for some they will want to reduce friction as much as possible. In the case of Flex filament, for example, some have used the reduced friction bearing setup to assist in reducing stretching of the filament.
by Michael.P@Raise3D
Wed Nov 01, 2017 7:41 pm
Forum: General
Topic: settings support
Replies: 55
Views: 14894

Re: settings support

Hi Duke666, At the moment we include a .2mm shim with every printer to use for setting the nozzle height and assist in setting the level of the bed. Being that this is setting the 0 point we have the software add an additional .3mm to the first layer. If you have issues with the first layer sticking...
by Michael.P@Raise3D
Wed Nov 01, 2017 5:56 pm
Forum: Feature Requests, Ideas, Wishes
Topic: Custom Controls/Command Buttons?
Replies: 8
Views: 2883

Re: Custom Controls/Command Buttons?

Hi Zemlin, We currently do not have the function to move the print head to a specific spot for leveling in the system. We will add this to the list of requests to send to our software developers. Thank you for your input, we look forward to seeing what you are able to create with the help of our pro...
by Michael.P@Raise3D
Fri Oct 27, 2017 10:28 pm
Forum: Printing Settings
Topic: PLA & BVOH?
Replies: 16
Views: 6897

Re: PLA & BVOH?

I think we will need to test BVOH. If you want please upload some pictures of the problems you have encountered so we can help a bit.
by Michael.P@Raise3D
Fri Oct 27, 2017 8:05 pm
Forum: Hardware
Topic: rear guide rail looks worn already
Replies: 11
Views: 3018

Re: rear guide rail looks worn already

Sounds good Tinkerer, thank you for working with us on this and let us know if you need anything more.
by Michael.P@Raise3D
Fri Oct 27, 2017 8:04 pm
Forum: Hardware
Topic: Alternative ON/OFF switch
Replies: 7
Views: 2419

Re: Alternative ON/OFF switch

With this addition I would only ask, is it possible that one of your other remotes will power that unit down mid print! We wish you luck in your printing adventure and ask that if you encounter any issues or need assistance to call or email us at any time.
by Michael.P@Raise3D
Fri Oct 27, 2017 6:58 pm
Forum: Software
Topic: Ideamaker and N2 touchscreen documentation
Replies: 3
Views: 1398

Re: Ideamaker and N2 touchscreen documentation

@Theo, At the moment we do not have a fully compiled (one size fits all) guide on the items requested, they are ever changing and it is something our offices are working on at the moment. Until we have a completed guide on them, should you have any questions please feel free to ask us at any time or...
by Michael.P@Raise3D
Fri Oct 27, 2017 6:48 pm
Forum: Hardware
Topic: LCD Box
Replies: 4
Views: 1445

Re: LCD Box

Keep us updated on your findings, and always proceed with caution. If you have more questions please ask first or drop us a ticket.
by Michael.P@Raise3D
Fri Oct 27, 2017 6:45 pm
Forum: Others
Topic: Cyanoacrylate (Super Glue) to greatly improve adhesion
Replies: 11
Views: 5002

Re: Cyanoacrylate (Super Glue) to greatly improve adhesion

@EldRick

I prefer to load the glue onto the bed while hot, it does apply more glue than a cold plate however it gets the job done!
by Michael.P@Raise3D
Fri Oct 27, 2017 6:40 pm
Forum: General
Topic: First Post, Looking for WebCam suggestion
Replies: 13
Views: 3947

Re: First Post, Looking for WebCam suggestion

@Casale8,

We are working on a Camera system right now but we are still in development of the product at this time.

Personally, I use a Nest Outdoor webcam, I just mounted it to a corner in my room and can see all my printers any time of the day or night. To each their own.
by Michael.P@Raise3D
Thu Oct 26, 2017 11:48 pm
Forum: Hardware
Topic: rear guide rail looks worn already
Replies: 11
Views: 3018

Re: rear guide rail looks worn already

Raise3D-friends, could you make a statement regarding that, please? Normally these bearings do not require much maintenance, this would be the reason we wanted to speak in a support ticket. As to the rest of the maintenance guide's, we are currently working on them at the moment however they take t...
by Michael.P@Raise3D
Thu Oct 26, 2017 11:47 pm
Forum: Software
Topic: Cura 2.4 Profiles for Raise3D
Replies: 19
Views: 13268

Re: Cura 2.4 Profiles for Raise3D

Tinkerer wrote:Hi!

Does anyone know how to make the N2 work with the newest version of Cura?
Just downloaded 3.0 ...



The N-Series printers will accept G-Code so as long as the parameters are set up correctly you should be able to load the G-Code onto a flash drive and print from SD or USB.
by Michael.P@Raise3D
Thu Oct 26, 2017 8:48 pm
Forum: Software
Topic: x and y axis compensation bug
Replies: 1
Views: 1039

Re: x and y axis compensation bug

Hi colbylippincott,

Would you like to share some pictures showing this effect you are seeing in the g-code. If this is a slicer bug we would like to get it patched.
by Michael.P@Raise3D
Thu Oct 26, 2017 7:35 pm
Forum: General
Topic: settings support
Replies: 55
Views: 14894

Re: settings support

Duke666, I would say you may want to increase the amount of support being generated by the slice. Once again go to Slice>Profile select>Edit>Advanced>Support. Change the support amount to see if the holes in the supports disappear.

Support amount.jpg
by Michael.P@Raise3D
Thu Oct 26, 2017 5:24 pm
Forum: General
Topic: Ready to give up?
Replies: 10
Views: 3330

Re: Ready to give up?

Hi NitrousO,

Check the ticket, I left you a few instructions and some thoughts on the issue at hand. Thank you for giving me your ticket number.
by Michael.P@Raise3D
Thu Oct 26, 2017 4:31 pm
Forum: General
Topic: settings support
Replies: 55
Views: 14894

Re: settings support

Hi Duke666, That is an interesting problem to have, are you on the new "Test" version of ideaMaker or is this on 2.6.0? I would recommend not adding in supports your self and letting ideaMaker generate the supports in the slice as the first test. Simply load the STL into ideaMaker and go t...
by Michael.P@Raise3D
Thu Oct 26, 2017 12:24 am
Forum: General
Topic: packaging problems
Replies: 7
Views: 2504

Re: packaging problems

Hi Duke666, First off, thank you for your patience in dealing with what is obviously a damaged unit. We hope this incident has not caused you much grief. For your question on Webcams, we do have some USB slots for connecting a webcam however you will need to check with the webcam provider if they ha...

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