Search found 5835 matches

by Vicky@Raise3D
Fri Dec 13, 2019 11:04 pm
Forum: N Series
Topic: Filament Runout Sensor NOT Pausing Prints
Replies: 1
Views: 107

Re: Filament Runout Sensor NOT Pausing Prints

Please make sure that your firmwares are downloaded from the following page.
https://www.raise3d.com/filament-run-ou ... struction/
by Vicky@Raise3D
Thu Dec 12, 2019 11:22 pm
Forum: Pro2 Series
Topic: ERROR: Network not connected
Replies: 30
Views: 936

Re: ERROR: Network not connected

I determined that the internal network cable on the printer is faulty. When I connect a network cable directly into the touchscreen, it connects to the network without any issues You can access the plug on the bottom of the touchscreen by loosening the two screws at the base of the cable cover and ...
by Vicky@Raise3D
Thu Dec 12, 2019 11:17 pm
Forum: Pro2 Series
Topic: ERROR: Network not connected
Replies: 30
Views: 936

Re: ERROR: Network not connected

mike wrote:the support does not want to help in germany


You can contact your supplier to get support. If your supplier is not helping you, please let us know at inquiry@raise3d.com.
by Vicky@Raise3D
Thu Dec 12, 2019 12:05 am
Forum: Pro2 Series
Topic: PTFE bushes wanted
Replies: 7
Views: 334

Re: PTFE bushes wanted

The only difference between the old one and new one is only the combine the two piece to be one piece.
WeChat Screenshot_20191211160515.png
by Vicky@Raise3D
Wed Dec 11, 2019 11:06 pm
Forum: Printing Settings
Topic: Offset Printing with 2 Colors
Replies: 7
Views: 555

Re: Offset Printing with 2 Colors

The gap equals to extruder offset sounds like a XY offset issue. Please check the steps in the following calibration guide. https://support.raise3d.com/Pro2-Series/nozzle-offset-calibration-4-69.html Not showing the model, do you mean the image of the print is not shown on touchscreen during printin...
by Vicky@Raise3D
Wed Dec 11, 2019 10:48 pm
Forum: Software
Topic: Ideamaker with 'Raptor 2.0
Replies: 10
Views: 391

Re: Ideamaker with 'Raptor 2.0

It is a new feature added in the beta version. https://www.raise3d.com/news/ideamaker- ... ase-notes/
by Vicky@Raise3D
Wed Dec 11, 2019 10:46 pm
Forum: Pro2 Series
Topic: ERROR: Network not connected
Replies: 30
Views: 936

Re: ERROR: Network not connected

I determined that the internal network cable on the printer is faulty. When I connect a network cable directly into the touchscreen, it connects to the network without any issues You can access the plug on the bottom of the touchscreen by loosening the two screws at the base of the cable cover and ...
by Vicky@Raise3D
Wed Dec 11, 2019 10:44 pm
Forum: Pro2 Series
Topic: ERROR: Network not connected
Replies: 30
Views: 936

Re: ERROR: Network not connected

only ethernet, because i never tested/use wifi. but i think its an ethernet problem because we talk about: plug out/not connected/negotiation problems. the switch LED is not on if this problem occurs. Would you like to disable DHCP and try connect touchscreen with any other working Wi-Fi and see wh...
by Vicky@Raise3D
Wed Dec 11, 2019 10:38 pm
Forum: Software
Topic: Ideamaker with 'Raptor 2.0
Replies: 10
Views: 391

Re: Ideamaker with 'Raptor 2.0

Which version of ideaMaker you are using? I can find it in mine with latest beta version on our website.
by Vicky@Raise3D
Wed Dec 11, 2019 8:29 pm
Forum: Software
Topic: Ideamaker with 'Raptor 2.0
Replies: 10
Views: 391

Re: Ideamaker with 'Raptor 2.0

It is under Advanced tab under Printer Settings, not in main template.
https://support.raise3d.com/ideaMaker/8 ... 5-781.html
by Vicky@Raise3D
Wed Dec 11, 2019 3:10 am
Forum: Pro2 Series
Topic: PTFE bushes wanted
Replies: 7
Views: 334

Re: PTFE bushes wanted

It is still the same PTFE throat tube as the original Pro2 throat tube but with the top insert in Lifting System added into it.
by Vicky@Raise3D
Wed Dec 11, 2019 3:01 am
Forum: Software
Topic: Ideamaker with 'Raptor 2.0
Replies: 10
Views: 391

Re: Ideamaker with 'Raptor 2.0

It is better to use the Placceholder already in ideaMaker instead of your own. https://support.raise3d.com/ideaMaker/5-1-3-13-gcode-15-445.html And I'm not sure the purpose that you put code M104 for bed. The bed heating code should be M140. If you are going to use it for non-Raise3D printers, you c...
by Vicky@Raise3D
Tue Dec 10, 2019 7:15 pm
Forum: Pro2 Series
Topic: ERROR: Network not connected
Replies: 30
Views: 936

Re: ERROR: Network not connected

Do you have the same issue with Wi-Fi connection or only with Ethernet?
by Vicky@Raise3D
Tue Dec 10, 2019 2:25 am
Forum: Software
Topic: Improve first top layer adhesion over sparce infill
Replies: 1
Views: 145

Re: Improve first top layer adhesion over sparce infill

Please check whether the Adaptive Infill feature introduced in this page can help your needs or not.
https://support.raise3d.com/ideaMaker/5 ... 5-438.html
by Vicky@Raise3D
Tue Dec 10, 2019 2:23 am
Forum: Printing Settings
Topic: PETG oozing on nozzle switch
Replies: 11
Views: 643

Re: PETG oozing on nozzle switch

You can set target temperature to ask the nozzle not going to print to cool down under Temperature tab. But it will only happen after nozzle switch but not retraction.
https://support.raise3d.com/ideaMaker/5 ... 5-442.html
by Vicky@Raise3D
Tue Dec 10, 2019 2:20 am
Forum: Software
Topic: Ideamaker support generation.
Replies: 4
Views: 3773

Re: Ideamaker support generation.

I believe you still can change support infill type after you add manual supports.
https://support.raise3d.com/ideaMaker/5 ... 5-439.html
by Vicky@Raise3D
Tue Dec 10, 2019 2:19 am
Forum: Software
Topic: Ideamaker slow on OSX
Replies: 8
Views: 732

Re: Ideamaker slow on OSX

Thanks for your suggestions. We will add this into our developing list.
by Vicky@Raise3D
Tue Dec 10, 2019 2:18 am
Forum: Software
Topic: Show gcode traces on 3d preview instead of emulating line width
Replies: 1
Views: 120

Re: Show gcode traces on 3d preview instead of emulating line width

Thanks for your suggestions. We will add this into our developing list.
by Vicky@Raise3D
Tue Dec 10, 2019 2:05 am
Forum: Pro2 Series
Topic: PTFE bushes wanted
Replies: 7
Views: 334

Re: PTFE bushes wanted

Ask them about the new version of the PTFE insert tube connecting extruder with hotend. The new version of the PTFE feeding tube has expanding length to include the insertt in your picture. It is something looks like the tube in the following picture but a little longer. https://www.raise3d.com/prod...
by Vicky@Raise3D
Tue Dec 10, 2019 1:56 am
Forum: Pro2 Series
Topic: Head covered with plastic
Replies: 6
Views: 368

Re: Head covered with plastic

That big amount of filament dones't look like leaking. As one leaking starts, the hotend will be clog very soon to extruder more filament out.
It looks more like poor adhesion printing on build surface or nozzle hits model to catch the model and pull model off from build surface.

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