Search found 6482 matches

by Vicky@Raise3D
Fri Jul 01, 2016 1:59 am
Forum: Hardware
Topic: Ninjaflex
Replies: 7
Views: 3651

Re: Ninjaflex

We have tested Ninjaflex with buildtak and shoveled it when the print bed cooling down.
by Vicky@Raise3D
Thu Jun 30, 2016 10:10 am
Forum: Hardware
Topic: Both extruders can't load filament - dead in the water
Replies: 36
Views: 7153

Re: Both extruders can't load filament - dead in the water

Hi Lyle, When you want to unload the filament, please load some filament out then unload. We have already add a pre-load button in unload process. That is for loading the already melt filament in nozzle. Then unload is much safe. And do not pull out the filament manually. Wait it come out automatica...
by Vicky@Raise3D
Thu Jun 30, 2016 7:46 am
Forum: Hardware
Topic: Both extruders can't load filament - dead in the water
Replies: 36
Views: 7153

Re: Both extruders can't load filament - dead in the water

We are so sorry for the lack of documents. We are doing our best to make more. But it do need a lot time to fulfill. Currently we can only solve the users‘ problem by question and answering. So sorry for bring you so much trouble. If you think asking a question and waiting for answer in community is...
by Vicky@Raise3D
Thu Jun 30, 2016 7:36 am
Forum: Hardware
Topic: New Extruder, Bad Jam
Replies: 64
Views: 12247

Re: New Extruder, Bad Jam

If you want to dredge the nozzle, heat it and get a 0.38mm tip cleaner to dredge the tip of the nozzle.

If you want totally clean the filament inside the nozzle, you need to acetone to do dissolve or flame gun to burn everything out.
by Vicky@Raise3D
Thu Jun 30, 2016 7:07 am
Forum: Hardware
Topic: New Extruder, Bad Jam
Replies: 64
Views: 12247

Re: New Extruder, Bad Jam

Well, I revert back and check the photos of extruder part you posted before. And find there is some unknown thing on your feeding bearing. Maybe some grease or scraps of filament? Please clean the bearing and the gear and the loading path of the extruder. Manually rotate the bearing and check whethe...
by Vicky@Raise3D
Thu Jun 30, 2016 5:49 am
Forum: Hardware
Topic: New Extruder, Bad Jam
Replies: 64
Views: 12247

Re: New Extruder, Bad Jam

Please take temperature factor into consideration. The thermal couple may not stable. Touch the nozzle with filament to check whether it is hot enough to melt the filament. Or remove the thermal couple from the left heating block and replace the right one in. Check whether it fix the extruding probl...
by Vicky@Raise3D
Thu Jun 30, 2016 3:32 am
Forum: Software
Topic: How to remove custom filament settings?
Replies: 5
Views: 1845

Re: How to remove custom filament settings?

I'm so sorry that the custom filament cannot delete currently in ideaMaker.
by Vicky@Raise3D
Thu Jun 30, 2016 3:24 am
Forum: Software
Topic: Is there any way to use a skirt WITH rafts?
Replies: 3
Views: 1592

Re: Is there any way to use a skirt WITH rafts?

Got it. We will add an option for enabling the skirt.
by Vicky@Raise3D
Thu Jun 30, 2016 3:18 am
Forum: User's Gallery
Topic: Guitar Project
Replies: 15
Views: 6545

Re: Guitar Project

Looking forward to the video +1
by Vicky@Raise3D
Thu Jun 30, 2016 3:12 am
Forum: Hardware
Topic: Ninjaflex
Replies: 7
Views: 3651

Re: Ninjaflex

Please refer to our elastic template in ideaMaker. Increase the nozzle temperature 5-10C. If the extrusion is not well, decrease the feedrate on screen to 70%.
by Vicky@Raise3D
Thu Jun 30, 2016 3:04 am
Forum: Hardware
Topic: Nozzle Striking Issue
Replies: 9
Views: 2960

Re: Nozzle Striking Issue

Are you using 1.1.1 motion controller board firmware? The old version's flowrate is not accurate.
by Vicky@Raise3D
Thu Jun 30, 2016 2:41 am
Forum: Hardware
Topic: Hot end not heating up fully
Replies: 44
Views: 10786

Re: Hot end not heating up fully

Mostly a thermal couple problem. Please remove the right thermal couple from the right heating block. And loosen the left thermal couple. Insert the right thermal couple to the left heating block and keep the left thermal couple inside as well. Please make sure the probes of two thermal couples have...
by Vicky@Raise3D
Wed Jun 29, 2016 9:00 am
Forum: Software
Topic: Project not on platform version 2.2.0 ideamaker
Replies: 25
Views: 5372

Re: Project not on platform version 2.2.0 ideamaker

The support problem turns up after a while i think (i even had it with the 20mm calibration box) I just tried with the same box and it works fine now so i assume it happends when ideamaker runs for a while. i will try to reproduce the error and then save the position etc and restart ideamaker again...
by Vicky@Raise3D
Wed Jun 29, 2016 8:52 am
Forum: Hardware
Topic: Both extruders can't load filament - dead in the water
Replies: 36
Views: 7153

Re: Both extruders can't load filament - dead in the water

If it only goes in 74mm, there should not be a nozzle thing. There should be something block in the throat tube. You need to remove the hotend and do clean job.
by Vicky@Raise3D
Wed Jun 29, 2016 8:52 am
Forum: Hardware
Topic: Both extruders can't load filament - dead in the water
Replies: 36
Views: 7153

Re: Both extruders can't load filament - dead in the water

When it shows disable, it is disable already. You can move everything then. But when you choose load, it is enabled again. There are some ways to heat the nozzle. You can press the temperature circle at the home screen, and input the temperature you want there. Or you can move to Tune tab and set th...
by Vicky@Raise3D
Wed Jun 29, 2016 8:14 am
Forum: Hardware
Topic: Both extruders can't load filament - dead in the water
Replies: 36
Views: 7153

Re: Both extruders can't load filament - dead in the water

For disable the motor, When you press the motor button, it will tell you successfully disable which means the motor has been disabled already and you can manually move it. But it will not prevent any other function on the screen, you can choose load, and it can load at target temperature. And once y...
by Vicky@Raise3D
Wed Jun 29, 2016 8:09 am
Forum: Hardware
Topic: Both extruders can't load filament - dead in the water
Replies: 36
Views: 7153

Re: Both extruders can't load filament - dead in the water

Actually it is not hard to know how deep can the rod go. Since you have do the mark. Then you can drag the rod out and put the mark point out of the print head, you can know how deep did the rod go last time. 74mm remain is impossible. Since the rod should be over 300mm. There couldn't have over 200...
by Vicky@Raise3D
Wed Jun 29, 2016 7:28 am
Forum: Software
Topic: Project not on platform version 2.2.0 ideamaker
Replies: 25
Views: 5372

Re: Project not on platform version 2.2.0 ideamaker

I'm having the same problem. Has a solution been found for this? I've tried everything posted above and nothing works. I get the same error, turning on support fixes it (it did not actually print any support) Continuing without the support seems to remove the whole first layer Did that happen when ...
by Vicky@Raise3D
Wed Jun 29, 2016 7:16 am
Forum: Hardware
Topic: Both extruders can't load filament - dead in the water
Replies: 36
Views: 7153

Re: Both extruders can't load filament - dead in the water

The rod won't come out the end of the nozzle. Because the tip of the nozzle is only 0.4mm. The rod can only reach the almost the end of the nozzle. Please advise how deep did your rod can insert? Where did you first fell solid to move on, the head of throat tube? Or the middle of the throat tube? Or...
by Vicky@Raise3D
Wed Jun 29, 2016 6:49 am
Forum: Hardware
Topic: New Extruder, Bad Jam
Replies: 64
Views: 12247

Re: New Extruder, Bad Jam

I think the gear is not the main problem, if it is too loose, it will not jump back when the filament is block by throat tube. Please double check your extruder cooling fan, is it working properly? Since you have disassemble the hotend, put your hand at the position where the hotend should be. You c...

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