Search found 6482 matches

by Vicky@Raise3D
Sat May 23, 2020 1:08 am
Forum: General
Topic: Rough surface after first layer issue
Replies: 12
Views: 239

Re: Rough surface after first layer issue

If the hotends are switching very fast there may be something wrong with the shifting assembly. I will recommend open a support ticket to have our technicains to help diagnose.
by Vicky@Raise3D
Sat May 23, 2020 1:02 am
Forum: Printing Settings
Topic: Wipe is Coast in Ideamaker? ASA+ print gone wrong
Replies: 8
Views: 291

Re: Wipe is Coast in Ideamaker? ASA+ print gone wrong

We feel the result should be related to to the value put in Code M572. Try test different values in Code M572 and see whether the result look better or worse.
by Vicky@Raise3D
Sat May 23, 2020 12:33 am
Forum: Software
Topic: Relation between filament/extruder/print template
Replies: 24
Views: 566

Re: Relation between filament/extruder/print template

So you are looking for a Global Search Box of to use Keyword or Tag to find the settings, not define the printer and material first and search inside the template, correct?
by Vicky@Raise3D
Sat May 23, 2020 12:28 am
Forum: Software
Topic: Feature request: Visual adjustment of fixed seam like rotation/move
Replies: 6
Views: 163

Re: Feature request: Visual adjustment of fixed seam like rotation/move

Would you like to advise whether you are looking for:
1. Using 3D mode to show the starting points of all the models with 3D Brush.
2. Using Top View Mode to show the starting points XY values.
by Vicky@Raise3D
Sat May 23, 2020 12:21 am
Forum: Software
Topic: Feature request : most powerful post-processus
Replies: 1
Views: 55

Re: Feature request : most powerful post-processus

Thanks for your suggestion. Will forward over to developing team.
by Vicky@Raise3D
Sat May 23, 2020 12:20 am
Forum: Software
Topic: Change numbers of dense layers
Replies: 3
Views: 161

Re: Change numbers of dense layers

Not all the settings are suitable to be use different values in different groups, such as Platform Addition.
by Vicky@Raise3D
Fri May 22, 2020 1:09 am
Forum: Printing Settings
Topic: First layer setting clarification
Replies: 10
Views: 314

Re: First layer setting clarification

The lines in Preview are the extrusion lines. Each line will come with Layer Height, Extrusion Width and Length of this line. When import a 3D Model into ideaMaker, it will calculate all these values according the settings and the model's structure. Once Extruder Amount being calculated, ideaMaker w...
by Vicky@Raise3D
Thu May 21, 2020 6:50 pm
Forum: RaiseCloud
Topic: Printer binding problem
Replies: 9
Views: 2748

Re: Printer binding problem

I had the same problem. Reinstalling android application and logging-in to raise cloud website on computer helped. I don't know why. The problems regarding RaiseCloud are still here, printer is not automatically connecting to RaiseCloud after turning off and on. The procedure to unbind and bind aga...
by Vicky@Raise3D
Thu May 21, 2020 6:49 pm
Forum: RaiseCloud
Topic: Printer binding problem
Replies: 9
Views: 2748

Re: Printer binding problem

Would you like to help export your log file and share with us? You can find export under Settings -> More Settings -> Raise Cloud -> Raise Cloud Log on touchscreen. Sure. Raise Cloud log file is attached. Sorry for late reponse. We have gone through your log file, it shows that your network is not ...
by Vicky@Raise3D
Thu May 21, 2020 6:43 pm
Forum: Printing Settings
Topic: The bump on the outside when printing a cup or bucket
Replies: 12
Views: 249

Re: The bump on the outside when printing a cup or bucket

Would you like to advise what type of machine you using? Pro2, N2 or E2? And whether you have done any mods on your machine?
We want to slice a test file for you and see if the same deformation occurs.
by Vicky@Raise3D
Thu May 21, 2020 6:41 pm
Forum: Pro2 Series
Topic: Quality problem Pro2 Plus
Replies: 6
Views: 299

Re: Quality problem Pro2 Plus

Thank you for providing further information.
If you'd like to advise your ticket number, I can have the support team to go back here to check our old conversations.
by Vicky@Raise3D
Thu May 21, 2020 6:40 pm
Forum: Printing Settings
Topic: Spiral Vase speed settings
Replies: 1
Views: 48

Re: Spiral Vase speed settings

It is most likely the "minimal printing speed" setting which is slowing the print down.
Try disable this setting and see whether it is the reason affecting the speed.
by Vicky@Raise3D
Thu May 21, 2020 6:39 pm
Forum: Printing Settings
Topic: Flow rate affects Z travel
Replies: 3
Views: 103

Re: Flow rate affects Z travel

Would you like to get some images of the print defects?
Can you help measure the 20mm calibration cube with a pair of calipers? While the cube may appear to look okay we want to make sure it is accurate.
by Vicky@Raise3D
Thu May 21, 2020 6:36 pm
Forum: General
Topic: Rough surface after first layer issue
Replies: 12
Views: 239

Re: Rough surface after first layer issue

Do you have any tools can help measure the cube? Such like a pair of calipers.
Also, are you able to test with the left hotend to see if it is possibly a nozzle issue.
by Vicky@Raise3D
Thu May 21, 2020 6:35 pm
Forum: Printing Settings
Topic: The extruder stops extruding plastic in the middle of the print
Replies: 3
Views: 87

Re: The extruder stops extruding plastic in the middle of the print

195C seems pretty cold for PLA especially with a larger size nozzle. Try increasing the printing temperature by 10 or 15C to see if that helps with the under extrusion.
by Vicky@Raise3D
Wed May 20, 2020 10:24 pm
Forum: Software
Topic: Need less distance between dense support layers and print.
Replies: 17
Views: 1438

Re: Need less distance between dense support layers and print.

Thanks for your suggestions! We will see how we can achieve it.
by Vicky@Raise3D
Wed May 20, 2020 2:57 am
Forum: Software
Topic: Relation between filament/extruder/print template
Replies: 24
Views: 566

Re: Relation between filament/extruder/print template

Are you using for a searching feature for all materials and printer templates or a search box under each template?
by Vicky@Raise3D
Wed May 20, 2020 2:54 am
Forum: General
Topic: Rough surface after first layer issue
Replies: 12
Views: 239

Re: Rough surface after first layer issue

We would suggest use default ABS template to start with.
by Vicky@Raise3D
Wed May 20, 2020 2:54 am
Forum: Hardware
Topic: Mintemp triggering at END of print.
Replies: 4
Views: 126

Re: Mintemp triggering at END of print.

Would you like to share some pictures around your print head to show us the wirings?
by Vicky@Raise3D
Wed May 20, 2020 2:53 am
Forum: Feature Requests, Ideas, Wishes
Topic: RaiseCloud iOS toggle for LED Lights on E2
Replies: 1
Views: 73

Re: RaiseCloud iOS toggle for LED Lights on E2

We will add this feature into the new version.
Thanks for your support!

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