Search found 431 matches

by Ryan@Raise3D
Wed May 25, 2022 12:39 am
Forum: Software
Topic: Timelapse Suggestion
Replies: 1
Views: 127

Re: Timelapse Suggestion

Thank you for your suggestion. I have sent this over to the development team to see if they can add this as a feature for the printer.
by Ryan@Raise3D
Wed May 25, 2022 12:09 am
Forum: Pro2 Series
Topic: Short at heating element
Replies: 2
Views: 189

Re: Short at heating element

As Zombiepatch noted the issue is very likly the 10a fuse has blown and replacing it with a replacement 10a automotive spade fuse should fix it
by Ryan@Raise3D
Wed May 25, 2022 12:00 am
Forum: N Series
Topic: Extruder Frame Overheating, Filament Jams
Replies: 4
Views: 282

Re: Extruder Frame Overheating, Filament Jams

Unfortunately I do not have any documents for specifically ABS and the above guide is still applicable for all types of material not just PLA.
by Ryan@Raise3D
Tue May 24, 2022 11:58 pm
Forum: E2
Topic: E2 standard acceleration settings
Replies: 4
Views: 163

Re: E2 standard acceleration settings

Here are the acceleration values for the E2 printer "firmware_acce_max_e": 3000, "firmware_acce_max_x": 1000, "firmware_acce_max_y": 500, "firmware_acce_max_z": 100, "firmware_acce_printing": 800, "firmware_acce_retract": 3000, "firmwa...
by Ryan@Raise3D
Tue May 24, 2022 11:51 pm
Forum: Pro3 Series
Topic: How do I do a cold pull?
Replies: 4
Views: 49

Re: How do I do a cold pull?

The easiest way to push out material in this way would be to run the load cycle on the machine at a hotter temp to push out any material in the hot end.
by Ryan@Raise3D
Tue May 24, 2022 11:49 pm
Forum: General
Topic: Ulendo software
Replies: 1
Views: 71

Re: Ulendo software

Unfortunaly at this time we are not working with this company, but I can reach out to our development team to see if they would like to reach out to this company.
by Ryan@Raise3D
Tue May 24, 2022 11:46 pm
Forum: Pro3 Series
Topic: Printer does not automatically reconnect to internet
Replies: 3
Views: 35

Re: Printer does not automatically reconnect to internet

This is has been reported based off of this forum post.
by Ryan@Raise3D
Tue May 24, 2022 1:03 am
Forum: E2
Topic: Remove Y Belt
Replies: 2
Views: 110

Re: Remove Y Belt

The belt on the E2 for the Y axis is being held on to build plate sled and to access it the best way would be to remove the heated bed by using this guidehttps://support.raise3d.com/E2/how-to-replace-the-heatbed-20-1042.html if it is a clicking sound it is very likely one of the bearings causing the...
by Ryan@Raise3D
Tue May 24, 2022 12:58 am
Forum: Software
Topic: Raise Touch Version 1.5.4 on Pro2
Replies: 3
Views: 215

Re: Raise Touch Version 1.5.4 on Pro2

I am sorry that the update was pushed to the Pro2 printers by mistake and it is safe to ignore it at this time.
by Ryan@Raise3D
Tue May 24, 2022 12:52 am
Forum: Software
Topic: Newbie Help
Replies: 4
Views: 127

Re: Newbie Help

For what you are trying to do here I reccomend that you try the adaptive support setting in ideamaker as this will vary the infill amount for the support structure and will reduce the amount of supports overall. You can read more about it here https://www.ideamaker.io/dictionaryDetail.html?name=Enab...
by Ryan@Raise3D
Tue May 24, 2022 12:42 am
Forum: Software
Topic: Offset calibration manual adjustment
Replies: 9
Views: 396

Re: Offset calibration manual adjustment

At this time we have chosen not to go with a live z adjustment for our printers as we found in our testing the calibration prints were more reliable in getting a consistent z-offset for the machine. I am sorry that we do not have this setting that you would like and I will send the suggestion over t...
by Ryan@Raise3D
Tue May 24, 2022 12:41 am
Forum: Pro3 Series
Topic: Error 3048 - Heating fault
Replies: 10
Views: 387

Re: Error 3048 - Heating fault

Can I have you create a support ticket as this issue is likely due to the hot end control board located on the back of the print head assembly and if you can speak with one of our support agents we can look into get a replacement sent out. If you are located overseas then I would reccomend reaching ...
by Ryan@Raise3D
Tue May 24, 2022 12:34 am
Forum: Pro3 Series
Topic: How do I do a cold pull?
Replies: 4
Views: 49

Re: How do I do a cold pull?

For the printer you should not need to do a cold pull, but if this is something you would like to attempt I would reccomend that you heat up the hot end and then stop the heating to stop power going to the hot end then while wearing the heat resistant gloves included with the printer remove the hot ...
by Ryan@Raise3D
Tue May 24, 2022 12:31 am
Forum: Pro3 Series
Topic: Printer does not automatically reconnect to internet
Replies: 3
Views: 35

Re: Printer does not automatically reconnect to internet

At this time this is likely a bug in the firmware and it is being reported over to the team to get fixed as soon as possible. I am sorry that you have encountered this issue.
by Ryan@Raise3D
Tue May 24, 2022 12:29 am
Forum: Pro3 Series
Topic: Pro 3 Build Plate Printing Surface
Replies: 1
Views: 36

Re: Pro 3 Build Plate Printing Surface

There should be no difference between the different build surfaces you have used as they are all BuildTak surfaces and we have not changed the product since the N-series only the sizing.
by Ryan@Raise3D
Tue May 24, 2022 12:22 am
Forum: Pro3 Series
Topic: Pro 3 Support and Parts
Replies: 4
Views: 200

Re: Pro 3 Support and Parts

I am sorry that we do not have the guides out for you and I will say they are currently being worked on, but they are a bit delayed due to the other printers that are being manufactured. I am sorry about this and I do not wish to provide a specified date at this time for when they will be released a...
by Ryan@Raise3D
Fri May 20, 2022 12:59 am
Forum: Software
Topic: Relation between filament/extruder/print template
Replies: 27
Views: 7592

Re: Relation between filament/extruder/print template

The idea behind the current structure of selecting a template for the machine is effectively like stacking folders. WE have the main printer that is not only setting the build volume of the printer and other important details that are printer specific, Then we go into the filament choice which is ma...
by Ryan@Raise3D
Fri May 20, 2022 12:50 am
Forum: Feature Requests, Ideas, Wishes
Topic: Filament Runout Changeover to second extruder
Replies: 2
Views: 146

Re: Filament Runout Changeover to second extruder

Thank you for your feature request. I will go ahead and get this sent over to our development team to see if this is something we can add to the printer.
by Ryan@Raise3D
Fri May 20, 2022 12:49 am
Forum: Printing Settings
Topic: Print with vertical surface aligned on X axis developing texture
Replies: 1
Views: 166

Re: Print with vertical surface aligned on X axis developing texture

From the picture it looks like there was a section of lowered extrusion on this section of the wall and it is possible that the issue could have been due to wet filament as PETG is somewhat hygroscopic and if there is moisture in the line it can cause odd effects when print.
by Ryan@Raise3D
Fri May 13, 2022 1:09 am
Forum: Software
Topic: Offset calibration manual adjustment
Replies: 9
Views: 396

Re: Offset calibration manual adjustment

The intent of the calibration prints is to ensure that there is very little room for error and thus less risk of damage being done to the machine. What you have found here is a more advanced way of adjusting your offset, as adjusting the offset this way has some risks of moving the offset too close ...

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