Search found 12 matches

by Allram
Thu Aug 06, 2020 8:35 pm
Forum: RaiseCloud
Topic: Storage used does not count correctly
Replies: 2
Views: 79

Re: Storage used does not count correctly

We have recently dixed a storage issue. We want to ask for more details of the issue you have met to see whether it is the same issue we have fixed or not. 1. Whther you have uploaded some large files and the total storage has been reach to 1.54Gb? 2. Whtehr you have deleted any folder having a ot ...
by Allram
Thu Aug 06, 2020 3:38 pm
Forum: E2
Topic: Get proper harden/steel nozzle for the E2
Replies: 14
Views: 146

Re: Get proper harden/steel nozzle for the E2

Vicky@Raise3D wrote:We don't have one at this time. Will forward your needs to developing team to see how we can improve in future.


Or you can reach out to Slice Engineering and ask if they can make a Vanadium nozzle to the E2 :)
by Allram
Wed Aug 05, 2020 6:11 pm
Forum: RaiseCloud
Topic: Storage used does not count correctly
Replies: 2
Views: 79

Storage used does not count correctly

Hello,

Attached is a picture of my files, the 1 folder does not have any files in it.
It says i'm using 1.54GB of 2GB, but i use only roughly 542MB. Can you see what's wrong here?
by Allram
Sat Aug 01, 2020 8:24 pm
Forum: RaiseCloud
Topic: Feature Request: Cloud Based Customer Pricing
Replies: 4
Views: 146

Re: Feature Request: Cloud Based Customer Pricing

That would be awesome!
by Allram
Wed Jul 01, 2020 3:37 pm
Forum: Software
Topic: E2 + fan+ door open = stop
Replies: 2
Views: 258

E2 + fan+ door open = stop

Hello,

Is it possible to program the exhaust fan so that it doesn't run when the door/top is open on the E2? It's not needed to run the exhaust fan when the door or top is open, and thus it can reduce the sound level of the printer by a bit.
by Allram
Mon Jun 15, 2020 9:08 pm
Forum: E2
Topic: Board Error.
Replies: 3
Views: 207

Re: Board Error.

You will need to change your settings in the slicing profile. Ideamaker had an error on earlier settings.

Printer -> Printer settings -> Right Extruder -> Virtual Extruder Offset X: Change this to 35mm.
My guess is that it is at 25mm on your settings :)
by Allram
Sun Jun 14, 2020 5:29 pm
Forum: E2
Topic: Strange first layer problem with E2. one side of models
Replies: 16
Views: 550

Re: Strange first layer problem with E2. one side of models

I have the same problem with my E2.

Running Ideamaker 3.6.0 Beta
E2 Motion FW - 0.2.506
by Allram
Thu Jun 04, 2020 8:57 am
Forum: E2
Topic: Crash detection while model is placed within "safe" area
Replies: 19
Views: 747

Re: Crash detection while model is placed within "safe" area

Vicky@Raise3D wrote:We have updated this value to be 35mm after the first few batches of E2s being shipped out. Please try 35mm and see whether the issue being fixed.


Fixed the issue for me :)
by Allram
Wed Jun 03, 2020 8:56 pm
Forum: E2
Topic: Crash detection while model is placed within "safe" area
Replies: 19
Views: 747

Re: Crash detection while model is placed within "safe" area

FOGD.NO wrote:This is mine

72CA16F0-C1FB-4502-936E-D462E236FCF6.jpeg

Same with mine and stock Raise3D profile, 25mm not 35mm. Seems like that is the cause for this.
by Allram
Tue Jun 02, 2020 7:10 am
Forum: E2
Topic: Crash detection while model is placed within "safe" area
Replies: 19
Views: 747

Re: Crash detection while model is placed within "safe" area

Experienced the same today on some of my files. Running RaiseTouch 1.4.0 and Motion controller 0.2.506 No error in Ideamaker, but the printer says it will crash, but it still got room to finish the printed section. .gcode and .data was to big, so you can download them here: https://cloud.fladby.org/...
by Allram
Wed May 13, 2020 4:44 am
Forum: Software
Topic: E2 - Updates
Replies: 1
Views: 275

E2 - Updates

Hello, The auto-update feature on the E2 and update from the RaiseCloud is not working correctly. It shows old firmware versions: Newest RaiseTouch according to RaiseCloud/Printer: 1.2.2.812 - Correct is 1.4.0.103 Firmware version, newest is now 0.2.506 (RaiseCloud doesn't seem to find any versions ...
by Allram
Wed May 13, 2020 4:41 am
Forum: Others
Topic: Update releasenotes on webpage
Replies: 1
Views: 232

Update releasenotes on webpage

Hello, On your webpage -> Downloads, the release notes does not account for the Raisecloud for the E2 printer. Can you please add the release notes for that releases as well? I also don't see the difference between the "View release notes" and "View all Versions", as the all vers...

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