Search found 8 matches

by Chris@Raise3D
Thu Jul 12, 2018 4:41 pm
Forum: Software
Topic: Different Layer Height for Infill and Shell
Replies: 6
Views: 1234

Re: Different Layer Height for Infill and Shell

This is a great idea. I'll make a note with our IdeaMaker dev team to see if it is possible to implement.
Thanks!
by Chris@Raise3D
Thu Jul 12, 2018 4:38 pm
Forum: Pro2 Series
Topic: Jam above the extruder gears
Replies: 5
Views: 768

Re: Jam above the extruder gears

Hi Max1mus,
I've attached our guide for clearing a jam in the Pro2. If you have additional trouble feel free to open a support ticket with us at [url]help.raise3d.com[/url].
Thanks
Pro2 Jam Remove.pdf
(704.03 KiB) Downloaded 189 times
by Chris@Raise3D
Thu Jul 12, 2018 12:58 am
Forum: Software
Topic: WipeWall Speed
Replies: 1
Views: 311

Re: WipeWall Speed

Hi Jiter,

Currently the Wipe Wall follows the Default Printing Speed, you'll unfortunately have to slow down the print to slow down the Wipe Wall.
This is a great idea though and I'll make a note for our dev team to look into it.

Thanks!
by Chris@Raise3D
Thu Jul 05, 2018 10:58 pm
Forum: General
Topic: Load/Unload ???
Replies: 1
Views: 348

Re: Load/Unload ???

Hi! This is called "Pre-load" and is done by design. When you press "unload" the extruder heats up, extrudes a small amount of material, then reverses and unloads the remaining filament. The reason behind this is to make sure the end of the filament does not get caught in the ext...
by Chris@Raise3D
Thu Jul 05, 2018 5:14 pm
Forum: Software
Topic: IdeaMaker issue - units in move feature
Replies: 3
Views: 452

Re: IdeaMaker issue - units in move feature

Hi! Here's a quick walk through that will set your default movement to millimeter rather than inches. -Open ideaMaker and add a model, the example models may also be used. -Select Move and un-check the box to set it to millimeter. -Go to File and select Save Idea File. (You can name it anything you ...
by Chris@Raise3D
Tue Jul 03, 2018 11:50 pm
Forum: General
Topic: Best PRO2 print you've achieved?
Replies: 1
Views: 429

Re: Best PRO2 print you've achieved?

Hi!
Are you having issues with your Pro2 or just curious what it can do?
If you do need assistance, we are available at: help.raise3d.com.
Thanks
by Chris@Raise3D
Tue Jul 03, 2018 11:47 pm
Forum: Printing Settings
Topic: How to Improve Speed with default extruders
Replies: 2
Views: 534

Re: How to Improve Speed with default extruders

Decreasing print times can be tricky depending on the model, material, and template used. I would recommend starting with the "speed" template in ideaMaker, then fine tuning it from there.
by Chris@Raise3D
Tue Jul 03, 2018 11:43 pm
Forum: General
Topic: Should the motion controller firmware and touchscreen firmware be updated
Replies: 1
Views: 379

Re: Should the motion controller firmware and touchscreen firmware be updated

We always recommend keeping your machine up to date with the latest firmware which can be found here: https://www.raise3d.com/pages/download.
Should you need assistance updating, we are available at help.raise3d.com for support.

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