Official Raise3D Community

There is no printer that you just turn on and crank out prints like an HP LaserJet. You're going to have to invest lots of time learning software and how the whole thing works. -john Try a Prusa MK3 or an ultimaker and you will see how reliable they are but smaller foot prints. But for the money i ...

Not so happy with mine, i got two of these Pro2 and it does print, but i always get failed prints now and then.

i Have the same problem but when using support.

i just remembered here is a video recording, i will check it.

I had the same exact issue but mine did eventually park the head and ask for filament replacement and you can see my post here. I did eventually replace the filament and i then realized that it started printing in mid air which means that it only detected filament run out after a couple of layers la...

I had a 61 hour print running for over 48 hours and i came the next morning and it was asking for filament since it ran out, so i tried removing the small piece of filament stuck at the filament sensor hole since it was kinked and after 20 minutes of opening the sensor and top cover i eventually rep...

I have been saying this since we got our printers but Raise just doesn’t want to listen, we got not one but two printers and both have the exact same issues and that’s just an indication of design/software problems. I wish Raise could come forward and say that they know now these problems are real a...

Vicky, you need to stop asking people about material types and gcode etc.. you need to acknowledge the issues constantly reported by all of us Pro users and come up with a fix, and stop asking people to open a ticket, thats valid when one or two people have rare issues, but the same bloody issue rep...

dont buy this machine, its flawed, dont take my word for it, read the forums, so many people having the exact same issues and Raise tries to blame it on filament types. I bought two Raise Pro2's not one and both have the same issues which obviously says a lot. i swear you will be making the biggest ...

I am this close to throwing all these electronics on my Raise Pro2Plus and add a Duet Wifi instead and even replace these hotends with E3D ones. cause this printer is just not reliable at its current state.

Here is a video posted in the N series discussion, but same problem is clearly here in the pro2. https://www.dropbox.com/s/fjs8fpjxlwvmqkn/Stock%20mainboard%20cable%20failure.mp4?dl=0 The differences are: Pro2 does use locking connectors as an upgrade from the previous N series Pro2 uses a differen...

eSun Pla

i have some knowledge of MS-Dos from back in the days and i checked the commands online how to list all directories and get to them but still, i agree with you, this should be as easy as drag and drop, today people want to share timelapse of their prints.

for some reason Putty works fine to log to the printer but not WinSCP, i also tried cd to that video folder but its not there.

I am working on a design to convert my Pro2 to utilize the E3D V6 hot ends which would eliminate the issues the Pro2 is having. You might eliminate the clogging maybe, but there are many other issues that many people are facing, not just me and its clear from the forum posts. That's what i would li...

Have the same problem from time to time. Please Raise what cable can make the Problem? The colorful cable with large white 14pin plug is the ribbon cable. Note: If any user find any abnormal temperature reading, please do not use the heating function until the issue being fixed. Or it may cause ove...

Thank you Jetguy, i was able to login in but i have no clue what cmd to get into the video folder and how to download that file to my windows PC. They really need to make this easier so we can find the printer in our network and connect to it via windows explorer to download the files, or even expor...

i tried logging in with Putty but its asking for a password, so what is it ?

gillotte wrote:found the videos here, /opt/Raise3D/stat/video/

downloaded them via putty scp. ex:

pscp root@192.168.1.12:/opt/Raise3D/stat/video/* .

Why cant this be downloaded through their application, or can it ?

Sometimes filament stuck inside extruder may due to that there has jam below extruder, such as in hot-end, PTFE tube, then the new filament cannot move in any more. For any jam, we will recommend to contact Raise3D support to figure out the origin jam is at which height first, remove the jam comple...