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by Vicky@Raise3D
Fri Jun 25, 2021 3:53 am
Forum: Software
Topic: Planned new features
Replies: 4
Views: 73

Re: Planned new features

We have added the request into developing list.
Thanks for your feedback!
by Vicky@Raise3D
Thu Jun 24, 2021 5:23 pm
Forum: Software
Topic: [FEATURE][IM-4.1.1] Template Dialog Usability Enhancements
Replies: 1
Views: 50

Re: [FEATURE][IM-4.1.1] Template Dialog Usability Enhancements

Thanks for your suggestions!
We have addded optimizing this interview into developing list for future versions.
by Vicky@Raise3D
Thu Jun 24, 2021 5:38 am
Forum: Software
Topic: First layer failed
Replies: 3
Views: 72

Re: First layer failed

You can try 0 bottom surface solid fill layer and top surface solid fill layers.
by Vicky@Raise3D
Thu Jun 24, 2021 2:19 am
Forum: Software
Topic: Planned new features
Replies: 4
Views: 73

Re: Planned new features

Multiple nozzle printing is still under developing.
Can you advise more details about what you are looking for Post-process to help you achieve?
by Vicky@Raise3D
Thu Jun 24, 2021 2:17 am
Forum: Software
Topic: Z hoppin
Replies: 3
Views: 63

Re: Z hoppin

Thanks for your suggestion! We will forward your feedback to filament testing team.
by Vicky@Raise3D
Wed Jun 23, 2021 4:37 am
Forum: Software
Topic: Z hoppin
Replies: 3
Views: 63

Re: Z hoppin

Are you looking for enabling Z hop in default PLA template?
by Vicky@Raise3D
Tue Jun 22, 2021 3:45 am
Forum: Printing Settings
Topic: IM prints squares fine but fails on detailed parts
Replies: 5
Views: 210

Re: IM prints squares fine but fails on detailed parts

Thanks for sharing your files with us. We have found a few difference between the softrwares. a. Temperature in Cura is 205, in ideaMaker is 215. b. Cura has set acceleration=500 and jerk=8, not sure whether those are the deault values in firmware or not. There's no acceleration or jerk value modifi...
by Vicky@Raise3D
Tue Jun 22, 2021 1:09 am
Forum: Software
Topic: Sequential printing with 2 extruders (Pro2 series)
Replies: 5
Views: 185

Re: Sequential printing with 2 extruders (Pro2 series)

You can use Postprocess to replace T0 to be T1.
by Vicky@Raise3D
Tue Jun 22, 2021 1:08 am
Forum: Printing Settings
Topic: Travels after support leaving ooze on shells
Replies: 10
Views: 608

Re: Travels after support leaving ooze on shells

We haven't figured out a perfect solution at the moment yet. It may need some other feature working together with Wipe.
by Vicky@Raise3D
Mon Jun 21, 2021 6:44 pm
Forum: RaiseCloud
Topic: Binding multiple Prusa MK3S w. Octoprint fails
Replies: 17
Views: 1900

Re: Binding multiple Prusa MK3S w. Octoprint fails

We recommend to bind one Raspberry Pi with one printer. If you are using multiple printers, please get the same amount of Raspberry Pi. Here attached source code for Plug-in. We are using the data from netword card in Raspberry Pi to generate machine_id. When the machine_id is the same, the new prin...
by Vicky@Raise3D
Sat Jun 19, 2021 6:07 am
Forum: Software
Topic: Sequential printing with 2 extruders (Pro2 series)
Replies: 5
Views: 185

Re: Sequential printing with 2 extruders (Pro2 series)

Sequential printing with multiple extruder is under developing, which includes oozing control for nozzle switch, movement control, temperature control.
by Vicky@Raise3D
Sat Jun 19, 2021 6:05 am
Forum: Software
Topic: Custom G Code parameters
Replies: 6
Views: 2817

Re: Custom G Code parameters

You can select placeholders or add yourselves at the right side of each page under Advanced -> Gcode tab.
https://support.raise3d.com/ideaMaker/5 ... 5-445.html
by Vicky@Raise3D
Sat Jun 19, 2021 6:02 am
Forum: Software
Topic: IdeaMaker Crashing
Replies: 10
Views: 4259

Re: IdeaMaker Crashing

I will PM you a beta version to try.
by Vicky@Raise3D
Sat Jun 19, 2021 6:01 am
Forum: Software
Topic: Firmware Retraction seems broken
Replies: 2
Views: 76

Re: Firmware Retraction seems broken

Thanks for reaching out to us! We will fix this in future versions.
by Vicky@Raise3D
Fri Jun 18, 2021 6:10 pm
Forum: Software
Topic: Ideamaker shows blank screen
Replies: 10
Views: 3060

Re: Ideamaker shows blank screen

We found that the 10 21h1 Windows update is having conflicts with graphic drive from a few different vendors, especially with Intel. Here are a few solutuions we have tested so far: 1. Make all the system update enabled not only for the critical updates. 2. Go to the official website of the graphic ...
by Vicky@Raise3D
Fri Jun 18, 2021 6:03 pm
Forum: Feature Requests, Ideas, Wishes
Topic: IdeaMaker feature requests
Replies: 156
Views: 43812

Re: IdeaMaker feature requests

The speed Gcode output from slicer is the moving speed. The acceleration and targe speed for each axis are controlled by motion board firmware. Sorry, I must have not been clear. In IdeaMaker under the "Speed" tab, the X/Y and Z movement speed when not extruding filament can be set. This ...
by Vicky@Raise3D
Fri Jun 18, 2021 4:24 am
Forum: Software
Topic: FEATURE IM 4.1.1 Match Layer Start Point for Skirt, Brim, and Raft
Replies: 1
Views: 72

Re: FEATURE IM 4.1.1 Match Layer Start Point for Skirt, Brim, and Raft

Thanks for your suggestions!
We will add this request into developing list.
by Vicky@Raise3D
Fri Jun 18, 2021 4:24 am
Forum: Software
Topic: FEATURE IM 4.1.1 Confirmation for Models Not on the Build Platform Warning
Replies: 1
Views: 68

Re: FEATURE IM 4.1.1 Confirmation for Models Not on the Build Platform Warning

Thanks for your suggestions!
We will add this request into developing list.
by Vicky@Raise3D
Thu Jun 17, 2021 7:19 pm
Forum: Software
Topic: ideaMaker unstable
Replies: 47
Views: 3682

Re: ideaMaker unstable

We have figured out the issue and generated a beta version of ideaMaker to solve this issue. Please let me know if you have interest in helping us test it. Hi, is there a possibility to test this on my ubuntu machine too? The problem with Ubuntu might be a different problem. The issue we have found...
by Vicky@Raise3D
Wed Jun 16, 2021 4:04 am
Forum: Printing Settings
Topic: IM prints squares fine but fails on detailed parts
Replies: 5
Views: 210

Re: IM prints squares fine but fails on detailed parts

Can you help export settings with .3mf file from Cura from File -> Save and share with us?
And also .idea, .gcode and .data files generated by ideaMaker.

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