Search found 5311 matches

by Vicky@Raise3D
Wed Jun 19, 2019 5:47 pm
Forum: Pro2 Series
Topic: Error at Setup
Replies: 1
Views: 4

Re: Error at Setup

Are all the lights and screen on? Is the fan working or not?
Have you also tried whether XY can move or not? Any weird noise you can hear?
by Vicky@Raise3D
Wed Jun 19, 2019 5:45 pm
Forum: Software
Topic: Relative Extrusion
Replies: 3
Views: 101

Re: Relative Extrusion

Thanks for your support. Will forward your request to developing team to discuss.
by Vicky@Raise3D
Wed Jun 19, 2019 5:33 pm
Forum: Software
Topic: Software Report Format
Replies: 36
Views: 22552

Re: Software Report Format

Please go to Terminal and input the following command to run AppImage:
export QT_XKB_CONFIG_ROOT=/usr/share/X11/xkb && ./ideaMaker-3.4.1.2972.glibc2.15-x86_64.AppImage

"/usr/share/X11/xkb" is the directory of xkb. Please put file name of AppImage after "./".
by Vicky@Raise3D
Wed Jun 19, 2019 12:54 am
Forum: Software
Topic: Enable Developer API on Pro2
Replies: 3
Views: 30

Re: Enable Developer API on Pro2

I found some explanations for this option for you.
https://support.raise3d.com/RaiseTouch/ ... 7-862.html
by Vicky@Raise3D
Wed Jun 19, 2019 12:42 am
Forum: Software
Topic: Bug: IdeaMaker Beta 3.4.0. Crash on move.
Replies: 18
Views: 534

Re: Bug: IdeaMaker Beta 3.4.0. Crash on move.

Thanks for your update!
by Vicky@Raise3D
Wed Jun 19, 2019 12:41 am
Forum: Feature requests, ideas, wishes
Topic: IM Feature request: relative extrusion and M82/M83 gcode inclusion
Replies: 4
Views: 79

Re: IM Feature request: relative extrusion and M82/M83 gcode inclusion

You can still use M221 to tune flowrate under absolute extrusion mode. If relative extrusion mode needs to be added into firmware, we can only consider to add an option for relative extruder mode into Printer Settings in ideaMaker.
by Vicky@Raise3D
Wed Jun 19, 2019 12:19 am
Forum: Printing Settings
Topic: Flowrates multiplication
Replies: 2
Views: 77

Re: Flowrates multiplication

The flowrate of the material will use M221 code to define at the beginning of Gcode file. If the override setting of flowrate has been enabled, the flowrate value will be replaced to be the value set in Override. It will use M221. If you add M221 code in Start Gcode, it equals to editing flowrate on...
by Vicky@Raise3D
Tue Jun 18, 2019 6:14 pm
Forum: Software
Topic: Bug: IdeaMaker Beta 3.4.0. Crash on move.
Replies: 18
Views: 534

Re: Bug: IdeaMaker Beta 3.4.0. Crash on move.

Noren wrote:
Vicky@Raise3D wrote:Noted, please let me know the result. Once you confirm, I will PM you the beta version.


What do you want me to confirm?


I misunderstood that you wanted to disable accessibility to try again. Sorry for that.
Please back all settings to normal. I will PM your the download link.
Thanks for helping.
by Vicky@Raise3D
Tue Jun 18, 2019 6:08 pm
Forum: Pro2 Series
Topic: A few questions re: changing nozzle size
Replies: 1
Views: 64

Re: A few questions re: changing nozzle size

The default feeler gauge size and Raft settings should can be printed out with 0.6mm nozzle with no big issue based on our testing with our own PLA. You can increase Raft gap for less adhesion or use Brim instead. Nozzle temperature needs to be increase a little if you increase layer height from whe...
by Vicky@Raise3D
Tue Jun 18, 2019 5:59 pm
Forum: Printing Settings
Topic: Raft still sticking (strongly) to part
Replies: 3
Views: 74

Re: Raft still sticking (strongly) to part

There is also a settings in ideaMaker, called Raft Gap. You can also adjust it to increase the gap between Raft and first layer of Model.
by Vicky@Raise3D
Tue Jun 18, 2019 5:43 pm
Forum: Software
Topic: IM 3.4.1 Feature request: optional removal of ";data start [...] data end" in end gcode ?
Replies: 4
Views: 180

Re: IM 3.4.1 Feature request: optional removal of ";data start [...] data end" in end gcode ?

We have checked Prusa's code. They are using fixed windows size to help judge which can't check the comments starts with ";". We can consider add an option to disable data file's information.
by Vicky@Raise3D
Tue Jun 18, 2019 5:25 pm
Forum: Software
Topic: Bug: IdeaMaker Beta 3.4.0. Crash on move.
Replies: 18
Views: 534

Re: Bug: IdeaMaker Beta 3.4.0. Crash on move.

Noted, please let me know the result. Once you confirm, I will PM you the beta version.
by Vicky@Raise3D
Tue Jun 18, 2019 5:24 pm
Forum: Printing Settings
Topic: [Pro2] Nozzle Switching - Not working?
Replies: 13
Views: 1364

Re: [Pro2] Nozzle Switching - Not working?

If you have confirmed that both of your firmwares are updated to be the latest version, and both of your nozzles are heated to reach over 180C, the nozzle switching still doesn't work, it should be some hardware issue. Hi Vicky, yes up-to-date as per latest releases on your website. Nozzle switchin...
by Vicky@Raise3D
Tue Jun 18, 2019 1:12 am
Forum: Feature requests, ideas, wishes
Topic: IM Feature request: relative extrusion and M82/M83 gcode inclusion
Replies: 4
Views: 79

Re: IM Feature request: relative extrusion and M82/M83 gcode inclusion

Re: IM Feature request: relative extrusion and M82/M83 gcode inclusion There should have M82 code in default Start Code. Would you like to share us the template you are currently using? You can compare your template with our default PLA template under Slice. https://support.raise3d.com/ideaMaker/4-1...
by Vicky@Raise3D
Tue Jun 18, 2019 1:05 am
Forum: Software
Topic: Dense Support Layers at Bottom of Supports on Part
Replies: 1
Views: 55

Re: Dense Support Layers at Bottom of Supports on Part

Generating dense layer at the bottom of support is to make sure that the top of the model surface is smooth as well.
by Vicky@Raise3D
Tue Jun 18, 2019 12:58 am
Forum: Feature requests, ideas, wishes
Topic: Combine Layers for Supports
Replies: 1
Views: 63

Re: Combine Layers for Supports

Thanks for your suggestions! Will forward it to developing team to discuss.
by Vicky@Raise3D
Tue Jun 18, 2019 12:52 am
Forum: Pro2 Series
Topic: Bed leveling?
Replies: 4
Views: 106

Re: Bed leveling?

Please try loose all the screws and nuts at 12 points and see whether the difference drops or not.
by Vicky@Raise3D
Tue Jun 18, 2019 12:02 am
Forum: Printing Settings
Topic: [Pro2] Nozzle Switching - Not working?
Replies: 13
Views: 1364

Re: [Pro2] Nozzle Switching - Not working?

If you have confirmed that both of your firmwares are updated to be the latest version, and both of your nozzles are heated to reach over 180C, the nozzle switching still doesn't work, it should be some hardware issue.
by Vicky@Raise3D
Mon Jun 17, 2019 11:38 pm
Forum: Software
Topic: Bug: IdeaMaker Beta 3.4.0. Crash on move.
Replies: 18
Views: 534

Re: Bug: IdeaMaker Beta 3.4.0. Crash on move.

We made a beta version which might can help this issue when accessibility enabled. If you'd like to run some test for us, please let me know.
by Vicky@Raise3D
Mon Jun 17, 2019 11:37 pm
Forum: Pro2 Series
Topic: Unplug LED strips
Replies: 3
Views: 140

Re: Unplug LED strips

Thanks for your feedbacks.
For the current Pro2 series printer, there is no available controller ports on motion board for LED strips. Sorry for the inconvenience.

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