Official Raise3D Community

Re: IM Feature request: relative extrusion and M82/M83 gcode inclusion There should have M82 code in default Start Code. Would you like to share us the template you are currently using? You can compare your template with our default PLA template under Slice. https://support.raise3d.com/ideaMaker/4-1...

Generating dense layer at the bottom of support is to make sure that the top of the model surface is smooth as well.

Thanks for your suggestions! Will forward it to developing team to discuss.

Please try loose all the screws and nuts at 12 points and see whether the difference drops or not.

If you have confirmed that both of your firmwares are updated to be the latest version, and both of your nozzles are heated to reach over 180C, the nozzle switching still doesn't work, it should be some hardware issue.

We made a beta version which might can help this issue when accessibility enabled. If you'd like to run some test for us, please let me know.

Thanks for your feedbacks.
For the current Pro2 series printer, there is no available controller ports on motion board for LED strips. Sorry for the inconvenience.

Make sure you have checked your Z offset before first print. Z offset affects adhesion a lot.
https://support.raise3d.com/Pro2-Series ... 4-223.html

We have an instruction about how to remove jam.
https://support.raise3d.com/Pro2-Series ... 4-387.html

If it is not helping your issue, feel free to open a support ticket to our technicians to help you at http://help.raise3d.com

Thanks for your feedbacks. Will forward to developing team.
For the current Pro2 series printer, there is no available controllable ports for LED strips on motion board. Sorry for the inconvenience.

You can change the nozzle for printing Raft.


After slicing, you can go Preview to check which structure will be printed by which nozzle.

Whether using glue or not, it will depend on what type of material you are using. If you are using PLA, glue will not be a must.
If you are using PVA, we will recommend you use glue for better adhesion as well.
https://support.raise3d.com/Pro2-Series ... 4-366.html

Have forwarded your information to developing team. They would suggest if you meet any power failure in future, please let the printer keep a few minutes off power more to have electronic left on board fully released then power on the printer. If it can't help your issue, you may need to consider a ...

Sorry, the current ideaMaker doesn't support this.

We recreate the same issue yesterday which has gone after disabling all features related to accessibility, such as onscreen keyboard. Should be some bugs in QT conflict with accessibility in Mac.

It is hard to guarantee that the run-out sensor works with all kinds of material in the market perfectly, different colors, different diameters of the spools we haven't tested may cause mis-triggered the sensor. I would recommend test the sensor's function with our filament first to make sure it is ...

Thanks for your file. Forwarded to software team.
Would you like to advise how often you have seen this issue happens? For example, for this test, how many time you have tried to cut off power to recreate this issue?

If possible, we would always recommend to leave the PVA spool into Print Dry for at least a few hours or overnight before start printing to make sure every spool is fully dried.

Thanks for your update!

It can by caused by moisture in your material. You may need to consider dry your spool first.
Attached some printing tips for PVA for you:
https://support.raise3d.com/Pro2-Series ... 4-366.html