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by Vicky@Raise3D
Thu Jul 16, 2020 1:05 am
Forum: Software
Topic: Option to Disable Esteps (M92) in Gcode
Replies: 5
Views: 76

Re: Option to Disable Esteps (M92) in Gcode

Would you like to share your .idea, .gcode and .data files with us so that we can test your settings on your file?
by Vicky@Raise3D
Thu Jul 16, 2020 1:04 am
Forum: Software
Topic: Vectors being ignored in vase mode
Replies: 5
Views: 123

Re: Vectors being ignored in vase mode

Got it. Will foward the request over to developing team.
by Vicky@Raise3D
Thu Jul 16, 2020 1:03 am
Forum: Software
Topic: ideaMaker 3.5.3 Release Notes
Replies: 5
Views: 1836

Re: ideaMaker 3.5.3 Release Notes

If only using Brim for internal structures, then the warping on the edges will be hard to avoid.
by Vicky@Raise3D
Thu Jul 16, 2020 12:49 am
Forum: Software
Topic: Wipe tower and right extruder for support is gone in sequential printing
Replies: 3
Views: 99

Re: Wipe tower and right extruder for support is gone in sequential printing

It will take too much space when using Dual-extruder for extruders themselves to move around aoviding hitting the structures already printed out, as well as the structures like Wipe Tower, Wipe Wall, Park Position for Dual Print will take extra room too. And when assign position for each model, slic...
by Vicky@Raise3D
Thu Jul 16, 2020 12:47 am
Forum: Software
Topic: 3.6.0.4300-Beta freezing
Replies: 4
Views: 108

Re: 3.6.0.4300-Beta freezing

Try enable Display slice preview after slicing automatically. Then it shouldn't open that dialog any more.
https://support.raise3d.com/ideaMaker/4 ... 5-814.html
by Vicky@Raise3D
Thu Jul 16, 2020 12:46 am
Forum: Software
Topic: Move a Profile or Template?
Replies: 1
Views: 29

Re: Move a Profile or Template?

ideaMaker only supports to make them one at a time.
by Vicky@Raise3D
Thu Jul 16, 2020 12:45 am
Forum: E2
Topic: Layer Shift
Replies: 5
Views: 55

Re: Layer Shift

Would you like to share some images of the failed parts if possible?
Would you like to print a small calibration cube to see if the issue is repeatable or it only happens on large models?
by Vicky@Raise3D
Thu Jul 16, 2020 12:44 am
Forum: General
Topic: My N1 is stopping mid-print - again
Replies: 5
Views: 134

Re: My N1 is stopping mid-print - again

You can find the rollback versions from the following link: https://www.raise3d.com/download/raisetouch-all-versions/ Actually I didn't really get the motor issue you decribed before in your video. If rollback can fix the issue, I would appreciate see more videos when the issue has gone to compare w...
by Vicky@Raise3D
Thu Jul 16, 2020 12:42 am
Forum: Software
Topic: Bug under support generation in ideaMaker
Replies: 1
Views: 19

Re: Bug under support generation in ideaMaker

Would you like to check the XY offset set in your touchscreen and printer settings in ideaMaker?
You can share us your .gcode file if you need us to have take a look for your settings.
by Vicky@Raise3D
Thu Jul 16, 2020 12:40 am
Forum: Pro2 Series
Topic: Inactive extruder is heated?
Replies: 3
Views: 78

Re: Inactive extruder is heated?

It actually doesn't look having temperature errors in your log. It may be residual heat from the other hotend especially if the machine is fully encloused while printing. If so, that should be fine. Or if you see the heating issue is more serious than what we assume, please let me know.
by Vicky@Raise3D
Wed Jul 15, 2020 6:14 pm
Forum: Hardware
Topic: E2: stop print for one heard in IDEX modes
Replies: 1
Views: 42

Re: E2: stop print for one heard in IDEX modes

Thanks for your suggestion!
We will add your request into developing list.
by Vicky@Raise3D
Wed Jul 15, 2020 1:12 am
Forum: Printing Settings
Topic: What is the cause of these surface artifacts?
Replies: 7
Views: 150

Re: What is the cause of these surface artifacts?

BTW, make sure you are using the latest version of ideaMaker. We are keeping on adding new features and improve printing settings according to users' feedbacks.
by Vicky@Raise3D
Wed Jul 15, 2020 1:11 am
Forum: Pro2 Series
Topic: Inactive extruder is heated?
Replies: 3
Views: 78

Re: Inactive extruder is heated?

At the begining of prints both hotends heat to the set temperature to ensure that the shifting of the hotends can take place, especially the firt print after power on. What you are observing is the residual heat from the hotend cooling down. If you can't confirm whether it is a normal action or not,...
by Vicky@Raise3D
Wed Jul 15, 2020 1:09 am
Forum: General
Topic: My N1 is stopping mid-print - again
Replies: 5
Views: 134

Re: My N1 is stopping mid-print - again

Would you like to provide a small video of what you are seeing with the small motors? As well as your gcode file.
by Vicky@Raise3D
Wed Jul 15, 2020 1:09 am
Forum: Printing Settings
Topic: E2 and ideamaker preloaded filament profiles
Replies: 1
Views: 33

Re: E2 and ideamaker preloaded filament profiles

All of our materials should work with the BuildTak sheet that is included with the machine. For 3rd party materials and especially Nylons there may need to be some priting adheasion aids added to the be. For Nylon's especially we like to use a PVP gluesick or PA maigoo. You do want to be careful as ...
by Vicky@Raise3D
Wed Jul 15, 2020 1:08 am
Forum: E2
Topic: Board Error during Z-Offset calibration
Replies: 3
Views: 34

Re: Board Error during Z-Offset calibration

Auto update should work with the latest version of the firmware but if you can see an issue please create a ticket refers to bug report and we can inform the development team.
by Vicky@Raise3D
Wed Jul 15, 2020 1:07 am
Forum: E2
Topic: Change filament options in load/unload touch screen
Replies: 2
Views: 44

Re: Change filament options in load/unload touch screen

If you are using E2, you can use the arrows above and below the temperature reading in the load menu to manually change the temperature at which that material will load at. Once it is manually changed it will be saved and when you return to the load menu and select that material it will have the cor...
by Vicky@Raise3D
Wed Jul 15, 2020 12:09 am
Forum: Software
Topic: Wipe tower and right extruder for support is gone in sequential printing
Replies: 3
Views: 99

Re: Wipe tower and right extruder for support is gone in sequential printing

Sequential printing only support single extruder printing at the moment.
by Vicky@Raise3D
Wed Jul 15, 2020 12:08 am
Forum: Pro2 Series
Topic: RaiseTouch - Feedrate
Replies: 3
Views: 75

Re: RaiseTouch - Feedrate

Different structures need different printing speed. In ideaMaker, all the settings for each structure are adjusted individually according to your needs and printing result.

The issue of touchscreen will be forwarded to developing team.
by Vicky@Raise3D
Tue Jul 14, 2020 11:59 pm
Forum: Software
Topic: Printing with two nozzles only one makes a wipe tower
Replies: 2
Views: 68

Re: Printing with two nozzles only one makes a wipe tower

Would you like to share .idea, .gcode and .data files here?

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