Official Raise3D Community

Please advise more information of the filament you are using and also check the tension of your feeding screw.
https://support.raise3d.com/Pro2-Series ... 4-516.html

Do you mean this document? We usually loosen the grub scews of pulleys and move the extruder head around to let the pulleys align to the position during moving. https://support.raise3d.com/N2-N2-Plus/xy-gantry-adjustment-3-680.html About belt, please make sure the four direction are under similar te...

The cable starts from right back corner with the Ethernet port to left front corner inside touchscreen. You will need to loosen the screws for the Ethernet port and also cut the zip ties secured the old cable. It will be hard to do all those without lay the printer down on side.

Please make sure that your firmwares are downloaded from the following page.
https://www.raise3d.com/filament-run-ou ... struction/

I determined that the internal network cable on the printer is faulty. When I connect a network cable directly into the touchscreen, it connects to the network without any issues You can access the plug on the bottom of the touchscreen by loosening the two screws at the base of the cable cover and ...

mike wrote:the support does not want to help in germany

You can contact your supplier to get support. If your supplier is not helping you, please let us know at inquiry@raise3d.com.

The only difference between the old one and new one is only the combine the two piece to be one piece.

The gap equals to extruder offset sounds like a XY offset issue. Please check the steps in the following calibration guide. https://support.raise3d.com/Pro2-Series/nozzle-offset-calibration-4-69.html Not showing the model, do you mean the image of the print is not shown on touchscreen during printin...

It is a new feature added in the beta version. https://www.raise3d.com/news/ideamaker- ... ase-notes/

I determined that the internal network cable on the printer is faulty. When I connect a network cable directly into the touchscreen, it connects to the network without any issues You can access the plug on the bottom of the touchscreen by loosening the two screws at the base of the cable cover and ...

only ethernet, because i never tested/use wifi. but i think its an ethernet problem because we talk about: plug out/not connected/negotiation problems. the switch LED is not on if this problem occurs. Would you like to disable DHCP and try connect touchscreen with any other working Wi-Fi and see wh...

Which version of ideaMaker you are using? I can find it in mine with latest beta version on our website.

It is under Advanced tab under Printer Settings, not in main template.
https://support.raise3d.com/ideaMaker/8 ... 5-781.html

It is still the same PTFE throat tube as the original Pro2 throat tube but with the top insert in Lifting System added into it.

It is better to use the Placceholder already in ideaMaker instead of your own. https://support.raise3d.com/ideaMaker/5-1-3-13-gcode-15-445.html And I'm not sure the purpose that you put code M104 for bed. The bed heating code should be M140. If you are going to use it for non-Raise3D printers, you c...

Do you have the same issue with Wi-Fi connection or only with Ethernet?

Please check whether the Adaptive Infill feature introduced in this page can help your needs or not.
https://support.raise3d.com/ideaMaker/5 ... 5-438.html

You can set target temperature to ask the nozzle not going to print to cool down under Temperature tab. But it will only happen after nozzle switch but not retraction.
https://support.raise3d.com/ideaMaker/5 ... 5-442.html

I believe you still can change support infill type after you add manual supports.
https://support.raise3d.com/ideaMaker/5 ... 5-439.html

Thanks for your suggestions. We will add this into our developing list.