Search found 5146 matches

by Vicky@Raise3D
Sat May 18, 2019 1:41 am
Forum: Software
Topic: Weird support behaviour with ideaMaker 3.4.0 Beta
Replies: 1
Views: 25

Re: Weird support behaviour with ideaMaker 3.4.0 Beta

Would you like to share gcode, idea and data files with us?
by Vicky@Raise3D
Sat May 18, 2019 1:40 am
Forum: Software
Topic: File name custom prefix / suffix
Replies: 1
Views: 27

Re: File name custom prefix / suffix

Thanks for you suggestions.
Will add it to developing list. You may can see in future versions.
by Vicky@Raise3D
Sat May 18, 2019 12:34 am
Forum: N Series
Topic: "thunk" sound along the Y axis
Replies: 4
Views: 40

Re: "thunk" sound along the Y axis

Not sure the noise you mentioned is from where. But if you can hear abnormal noise when trying to move print head, I would recommend check coupler first. Attached two instructions about coupler for you to understand where the couplers are located at. https://support.raise3d.com/pro2-series/--replace...
by Vicky@Raise3D
Fri May 17, 2019 6:07 pm
Forum: General
Topic: Problem after update raise touch 1.2.1
Replies: 1
Views: 52

Re: Problem after update raise touch 1.2.1

Would you like to export the serial log and take the picture of the screen when you see the error on screen and share with us?
by Vicky@Raise3D
Fri May 17, 2019 6:04 pm
Forum: Pro2 Series
Topic: Motor Clicking ?
Replies: 2
Views: 38

Re: Motor Clicking ?

Would you like to run some test prints with PLA loaded and sliced on both nozzles to make sure that both nozzles and extruders can work with default settings with no issue?
by Vicky@Raise3D
Fri May 17, 2019 5:59 pm
Forum: General
Topic: Raise3D Premium PLA - Best Colors?
Replies: 1
Views: 29

Re: Raise3D Premium PLA - Best Colors?

We do have a container arriving US warehouse with Art White inside very soon. If you prefer using Art White, you can wait for it.
by Vicky@Raise3D
Fri May 17, 2019 5:54 pm
Forum: Software
Topic: Network file locations for print settings?
Replies: 5
Views: 66

Re: Network file locations for print settings?

Right click your ideaMaker icon. You can find Start in under Properties -> Shortcut. If you want to change the configuration directory to be D:\a, you can edit it to be -p D:\a. So that everytime when you click ideaMaker icon it will use D:\a as configuration directory. You can also go to Help -> Co...
by Vicky@Raise3D
Fri May 17, 2019 5:27 pm
Forum: Software
Topic: Interleaving layers with dual material
Replies: 1
Views: 21

Re: Interleaving layers with dual material

Do you mean print a model out with different nozzles for each layer alternately?
by Vicky@Raise3D
Thu May 16, 2019 11:56 pm
Forum: Software
Topic: Network file locations for print settings?
Replies: 5
Views: 66

Re: Network file locations for print settings?

Do you mean that you want to choose a folder in your computer to make it to be the configuration folder and this folder is available for all users using the computer but not only the current user?
by Vicky@Raise3D
Thu May 16, 2019 11:43 pm
Forum: Printing Settings
Topic: Extruder heights while printing raft?
Replies: 12
Views: 118

Re: Extruder heights while printing raft?

Yes, if you choose one nozzle to load or unload on touchscreen, the active nozzle will be moved down and the inactive one will be lifted up.
So please set a proper temperature and try loading with different nozzles to see whether the nozzles move or not.
by Vicky@Raise3D
Thu May 16, 2019 11:41 pm
Forum: Software
Topic: Continue print from second spool
Replies: 3
Views: 47

Re: Continue print from second spool

Yes, as you mentioned, if you want to print with the other nozzle. Then each code left in gcode file needs to be redefined so that the how far the print head move for the second nozzle to print in correct position to continue printing, how much the second nozzle extrude and the temperature it needs ...
by Vicky@Raise3D
Thu May 16, 2019 7:31 pm
Forum: N Series
Topic: Toutchscreen problem out of order
Replies: 5
Views: 122

Re: Toutchscreen problem out of order

Please record a video which can show which section can response properly to touch or which cannot and send it to http://help.raise3d.com, our technicians will help you diagnose the issue.
by Vicky@Raise3D
Thu May 16, 2019 7:23 pm
Forum: Printing Settings
Topic: Printing settings (layers,raft,speed...) for other nozzle sizes
Replies: 1
Views: 28

Re: Printing settings (layers,raft,speed...) for other nozzle sizes

Sorry for lack of information. The two settings you must change after swapping nozzle size will be the nozzle diameter under Printer Settings and Extrusion Width in main template. For non-0.4mm nozzle, we would recommend do not print with Raft as the default Raft settings are tuned with 0.4mm nozzle...
by Vicky@Raise3D
Thu May 16, 2019 7:07 pm
Forum: Printing Settings
Topic: Extruder heights while printing raft?
Replies: 12
Views: 118

Re: Extruder heights while printing raft?

Whether your two nozzles lifts or moves down when you choose different nozzles to load filament?
by Vicky@Raise3D
Thu May 16, 2019 6:56 pm
Forum: Printing Settings
Topic: Max Bed Temp 70?
Replies: 4
Views: 36

Re: Max Bed Temp 70?

The default limitation temperature for heated bed in ideaMaker is 110C. You can find it in Printer Settings under the printer you are slicing with.
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by Vicky@Raise3D
Thu May 16, 2019 6:33 pm
Forum: Software
Topic: Ideamaker help
Replies: 1
Views: 29

Re: Ideamaker help

You should have enable Override in your filament template.
Please check the filament settings for ABS 1.75mm and PLA 1.75mm and disable Override if needed.
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by Vicky@Raise3D
Thu May 16, 2019 5:39 pm
Forum: Software
Topic: Network file locations for print settings?
Replies: 5
Views: 66

Re: Network file locations for print settings?

Link the folder under Help -> Configuration Folder to the folder in OneDrive, such as onedrive/ideaMaker. Once it completes uploading, login the account in the other computer. Link the Configuration Folder in new computer to the shared directory in OneDrive and start sync. Wait until sync completes,...
by Vicky@Raise3D
Thu May 16, 2019 5:19 pm
Forum: Software
Topic: Ideamaker slow on OSX
Replies: 6
Views: 100

Re: Ideamaker slow on OSX

I could provide gcode files but: Previewing (rotating, zoom in/out, layer changing) is generally much slower with all the 3D models I sliced, Simplify3D is much much snapier and preview is fast. I have tested IdeaMaker on 2 OSX machines, same result The speed of Preview will be different among comp...
by Vicky@Raise3D
Thu May 16, 2019 5:17 pm
Forum: Software
Topic: Exporting Printer Config to other OS
Replies: 1
Views: 23

Re: Exporting Printer Config to other OS

Go to Help -> Configuration Folder to copy all the data there and paste to ~/.ideamaker. Or, if you want to copy some information from one single folder, for example folder of default_printer, you need to copy everything from that folder to ~/.ideamaker/default_printer in Linux. If you only want to ...
by Vicky@Raise3D
Thu May 16, 2019 5:14 pm
Forum: Software
Topic: Printing processes
Replies: 3
Views: 62

Re: Printing processes

Then you may need to enable Sequential Print so that it will print object one by one and you can see which object it is currently printing.
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