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by Vicky@Raise3D
Tue Apr 20, 2021 5:16 am
Forum: Software
Topic: Duplication & Mirror (GCode Not Correct)
Replies: 1
Views: 34

Re: Duplication & Mirror (GCode Not Correct)

You can check whether overhang shells settings can help or not.
by Vicky@Raise3D
Tue Apr 20, 2021 4:12 am
Forum: Software
Topic: Weird behavior of "Minimal Travel Of Retraction" probably a bug
Replies: 3
Views: 115

Re: Weird behavior of "Minimal Travel Of Retraction" probably a bug

The option will only enable retraction when the travel distance equals or move than set value. The travel distance between solid fill lines is very close to the value. So when it is 0.75mm, it's not there. But when it's 0.74mm, it will be there.
by Vicky@Raise3D
Tue Apr 20, 2021 4:07 am
Forum: Software
Topic: [BUG][IM-4.1.0.4990] Fan speed stays at 100%
Replies: 4
Views: 82

Re: [BUG][IM-4.1.0.4990] Fan speed stays at 100%

There are another two options may affect fan speed, bridging and overhang shells fan speed.
by Vicky@Raise3D
Tue Apr 20, 2021 4:04 am
Forum: Software
Topic: Per-group settings wrong First layer height
Replies: 3
Views: 64

Re: Per-group settings wrong First layer height

Thanks for sharing the files. The issue has been fixed. We will release new version of ideaMaker this week.
by Vicky@Raise3D
Tue Apr 20, 2021 4:04 am
Forum: Software
Topic: IdeaMaker - Can't change language
Replies: 1
Views: 27

Re: IdeaMaker - Can't change language

Can you go to C:\Users\adras\OneDrive\3DPrint\IdeaMaker to zip everything insde and share with us?
by Vicky@Raise3D
Tue Apr 20, 2021 4:03 am
Forum: Software
Topic: 3DBenchy problems?
Replies: 2
Views: 39

Re: 3DBenchy problems?

You can try slice one and check whether there's anything in preview looks weird to you. If not, no need to extra fix process. Normally minor model error won't affect print result. And ideaMaker will do basic repair during slicing too.
by Vicky@Raise3D
Tue Apr 20, 2021 3:58 am
Forum: Software
Topic: Need less distance between dense support layers and print.
Replies: 24
Views: 3731

Re: Need less distance between dense support layers and print.

You can check whether overhang shells settings can help improve the result.
by Vicky@Raise3D
Mon Apr 19, 2021 11:05 pm
Forum: Software
Topic: Which profile?
Replies: 2
Views: 27

Re: Which profile?

If you are using Pro2, you should pick the ones without V2(such as [Raise3D] PLA 1.75mm).
V2 ones are designed for N series printer installed with V2 hotend.
by Vicky@Raise3D
Sat Apr 17, 2021 3:37 am
Forum: Software
Topic: [BUG][IM-4.1.0.4990] Fan speed stays at 100%
Replies: 4
Views: 82

Re: [BUG][IM-4.1.0.4990] Fan speed stays at 100%

When the print time of a layer is lower than Minimal Layer Print Time, Fan Speed will be increased to improve the cooling.
Image_20210416203716.png
by Vicky@Raise3D
Sat Apr 17, 2021 1:16 am
Forum: Software
Topic: [BUG ?][IM-4.1.0.4990] Perimeter lines sticks together
Replies: 4
Views: 178

Re: [BUG ?][IM-4.1.0.4990] Perimeter lines sticks together

There shouldn't be a lot difference in time comparing printing gap filling with printing a shell loop. And Gap Filling can be adjusted individually.
by Vicky@Raise3D
Fri Apr 16, 2021 2:46 am
Forum: Software
Topic: Z hop to move across a solid surface
Replies: 9
Views: 295

Re: Z hop to move across a solid surface

We will fix it as soon as possible. We will release a new version this month.
by Vicky@Raise3D
Fri Apr 16, 2021 1:22 am
Forum: Software
Topic: Fan Speed Ignored
Replies: 7
Views: 141

Re: Fan Speed Ignored

When the print time for some the layer is shorter than the minimal layer print time, Fan Speed won't use the value in the list any more.
by Vicky@Raise3D
Fri Apr 16, 2021 1:22 am
Forum: Software
Topic: Heat up in advance not working 4.1.0.4990
Replies: 10
Views: 351

Re: Heat up in advance not working 4.1.0.4990

In the first picture we shared before show the preheat nozzle for this layer. The second one shows heating up to target temperature.
by Vicky@Raise3D
Thu Apr 15, 2021 11:25 pm
Forum: Software
Topic: Files stay in uploading queue - Don't move to local storage
Replies: 4
Views: 118

Re: Files stay in uploading queue - Don't move to local storage

Can you help export the serial log from touchscreen and share with us?
by Vicky@Raise3D
Thu Apr 15, 2021 10:35 pm
Forum: Software
Topic: Weird behavior of "Minimal Travel Of Retraction" probably a bug
Replies: 3
Views: 115

Re: Weird behavior of "Minimal Travel Of Retraction" probably a bug

Would you like to share the .idea and .gcode files with us?
by Vicky@Raise3D
Thu Apr 15, 2021 10:34 pm
Forum: Software
Topic: [BUG ?][IM-4.1.0.4990] Perimeter lines sticks together
Replies: 4
Views: 178

Re: [BUG ?][IM-4.1.0.4990] Perimeter lines sticks together

You may need to enable Fill Gaps in Shells as the thickness here can't support two complete shells.
Image_20210415153346.png
Image_20210415153352.png
by Vicky@Raise3D
Thu Apr 15, 2021 12:46 am
Forum: Software
Topic: Repertier Server
Replies: 2
Views: 57

Re: Repertier Server

We will add this request into developing list.
by Vicky@Raise3D
Thu Apr 15, 2021 12:46 am
Forum: Software
Topic: Thumbnail - Octoprint, Mainsail
Replies: 3
Views: 81

Re: Thumbnail - Octoprint, Mainsail

I will forward over to developing team to see whether we can achieve it in future versions.
by Vicky@Raise3D
Thu Apr 15, 2021 12:45 am
Forum: Software
Topic: Fan Speed Ignored
Replies: 7
Views: 141

Re: Fan Speed Ignored

Would you mind upload the .gcode file here?
by Vicky@Raise3D
Thu Apr 15, 2021 12:45 am
Forum: Software
Topic: GCode Preview issues
Replies: 1
Views: 44

Re: GCode Preview issues

Would you like share the gcode file with us?

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