Search found 5285 matches

by Vicky@Raise3D
Sat Jun 15, 2019 12:57 am
Forum: Software
Topic: Relative Extrusion
Replies: 1
Views: 43

Re: Relative Extrusion

Sorry, the current ideaMaker doesn't support this.
by Vicky@Raise3D
Sat Jun 15, 2019 12:57 am
Forum: Software
Topic: Bug: IdeaMaker Beta 3.4.0. Crash on move.
Replies: 11
Views: 362

Re: Bug: IdeaMaker Beta 3.4.0. Crash on move.

We recreate the same issue yesterday which has gone after disabling all features related to accessibility, such as onscreen keyboard. Should be some bugs in QT conflict with accessibility in Mac.
by Vicky@Raise3D
Fri Jun 14, 2019 5:53 pm
Forum: Pro2 Series
Topic: Filament not detected - Print Paused - Ideas as to why?
Replies: 2
Views: 27

Re: Filament not detected - Print Paused - Ideas as to why?

It is hard to guarantee that the run-out sensor works with all kinds of material in the market perfectly, different colors, different diameters of the spools we haven't tested may cause mis-triggered the sensor. I would recommend test the sensor's function with our filament first to make sure it is ...
by Vicky@Raise3D
Fri Jun 14, 2019 5:49 pm
Forum: Pro2 Series
Topic: Touch screen not responding after power failure
Replies: 17
Views: 239

Re: Touch screen not responding after power failure

Thanks for your file. Forwarded to software team.
Would you like to advise how often you have seen this issue happens? For example, for this test, how many time you have tried to cut off power to recreate this issue?
by Vicky@Raise3D
Fri Jun 14, 2019 5:33 pm
Forum: Printing Settings
Topic: Dual extrusion
Replies: 4
Views: 54

Re: Dual extrusion

If possible, we would always recommend to leave the PVA spool into Print Dry for at least a few hours or overnight before start printing to make sure every spool is fully dried.
by Vicky@Raise3D
Thu Jun 13, 2019 6:08 pm
Forum: Software
Topic: Possible Bug in 3.4.1
Replies: 15
Views: 396

Re: Possible Bug in 3.4.1

Thanks for your update!
by Vicky@Raise3D
Thu Jun 13, 2019 5:53 pm
Forum: Printing Settings
Topic: Dual extrusion
Replies: 4
Views: 54

Re: Dual extrusion

It can by caused by moisture in your material. You may need to consider dry your spool first.
Attached some printing tips for PVA for you:
https://support.raise3d.com/Pro2-Series ... 4-366.html
by Vicky@Raise3D
Wed Jun 12, 2019 11:01 pm
Forum: Software
Topic: Can anyone explain what "Solid Fill Minimal Width" does?
Replies: 3
Views: 144

Re: Can anyone explain what "Solid Fill Minimal Width" does?

If the model has large gradient, it may cause issue. We would recommend to start from twice the value of extrusion width.
by Vicky@Raise3D
Wed Jun 12, 2019 9:50 pm
Forum: Software
Topic: Define extruder for dense supports in ideaMaker
Replies: 2
Views: 42

Re: Define extruder for dense supports in ideaMaker

You can define which nozzle you'd like to use to print Dense Support Layers in ideaMaker.
1.png
1.png (5.11 KiB) Viewed 34 times
by Vicky@Raise3D
Wed Jun 12, 2019 9:44 pm
Forum: Software
Topic: Possible Bug in 3.4.1
Replies: 15
Views: 396

Re: Possible Bug in 3.4.1

Thanks for your helping!
PM sent with the download link of beta version.
by Vicky@Raise3D
Wed Jun 12, 2019 9:42 pm
Forum: Software
Topic: IM Weirdness...
Replies: 4
Views: 133

Re: IM Weirdness...

Thanks for your information. We will improve this in future version to avoid more unnecessary retractions on Support structures.
by Vicky@Raise3D
Wed Jun 12, 2019 9:40 pm
Forum: Pro2 Series
Topic: Touch screen not responding after power failure
Replies: 17
Views: 239

Re: Touch screen not responding after power failure

It's under More Settings -> Serial Port Log. Please export it after you see the same issue happens or we can't see related information inside.
by Vicky@Raise3D
Wed Jun 12, 2019 9:37 pm
Forum: Software
Topic: IM 3.4.1 Feature request: optional removal of ";data start [...] data end" in end gcode ?
Replies: 1
Views: 83

Re: IM 3.4.1 Feature request: optional removal of ";data start [...] data end" in end gcode ?

May I know more details of the printer you are using? And what's the string of the error message?
The code you attached is about .data file. Normally when firmware is reading the gcode file, the lines start with ";" should be regarded as comments.
by Vicky@Raise3D
Wed Jun 12, 2019 3:59 am
Forum: Software
Topic: Registering scale settings in template
Replies: 4
Views: 151

Re: Registering scale settings in template

Notes taken. Thanks for your explanation. We will try to see whether we can develop different solutions in future versions.
by Vicky@Raise3D
Wed Jun 12, 2019 3:56 am
Forum: Software
Topic: Can anyone explain what "Solid Fill Minimal Width" does?
Replies: 3
Views: 144

Re: Can anyone explain what "Solid Fill Minimal Width" does?

Attached the release notes for your reference.
https://www.raise3d.com/blogs/news/ideamaker-3-4-1
The number 5 is about the feature you mentioned.
by Vicky@Raise3D
Wed Jun 12, 2019 12:50 am
Forum: Software
Topic: Ideamaker 3.4.0 Beta Bug - Infill
Replies: 8
Views: 340

Re: Ideamaker 3.4.0 Beta Bug - Infill

Are you using 100% Concentric Infill? ideaMaker is currently only judging the gaps for solid layers but not infill gaps. We can see whether we can import some special check for 100% Concentric Infill。
by Vicky@Raise3D
Wed Jun 12, 2019 12:44 am
Forum: Printing Settings
Topic: Infill flowrate - what is it exactly ?
Replies: 4
Views: 438

Re: Infill flowrate - what is it exactly ?

If you change both extrusion width and flowrate to be 150%, then it will be 1.5*1.5*extrusion. So you will only need to change either Extrusion Width or Flowrate. But you may need to consider increase the nozzle temperature or decrease the printing speed, or the extruder may can not handle the extr...
by Vicky@Raise3D
Tue Jun 11, 2019 6:20 pm
Forum: Pro2 Series
Topic: Touch screen not responding after power failure
Replies: 17
Views: 239

Re: Touch screen not responding after power failure

Would you like to help export the serial log if you meet the same issue again? The software team would like to help dig into the touchscreen to see what's going on.
by Vicky@Raise3D
Tue Jun 11, 2019 6:19 pm
Forum: Software
Topic: Bad handling of two extruders
Replies: 1
Views: 62

Re: Bad handling of two extruders

For now, if you want to print ABS with right nozzle, you can only choose the filament for both nozzles to be ABS. We will improve choosing printing templates for different nozzles in future version. Sorry for the trouble. For sequential printing, it only supports one nozzle now. The problem to do se...
by Vicky@Raise3D
Tue Jun 11, 2019 5:26 pm
Forum: Software
Topic: Possible Bug in 3.4.1
Replies: 15
Views: 396

Re: Possible Bug in 3.4.1

It seems a possible bug. The software team is currently debugging it. We will have a beta version with this issue fixed soon.
If you have any interest to help us test this version, please let me know. I will PM you the download link.

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