Hello, I have opened two support tickets, one was 9 days ago, I received an initial reply asking for further information which I supplied but have not had an update to this ticket.
I then opened a ticket for a different problem 5 days ago and have not received any reply to this ticket. The first ticket had the initial reply from Thomas Chen.
Is there a problem with the ticket support system?
The two ticket numbers are: 4524 and 4593.
Thoughts about Raise3D, 3D printing and making in general.
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