Shipping rates

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gizmo91
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Joined: Fri Jul 15, 2016 9:44 pm

Shipping rates

Postby gizmo91 » Mon Jan 23, 2017 2:19 am

Why is shipping so much on Raise3D store? Tried to purchase 2 rolls of filament and they want $24 to ship from California to Maryland?

xygote
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Joined: Mon May 16, 2016 2:56 pm

Re: Shipping rates

Postby xygote » Mon Jan 23, 2017 4:06 pm

I posted another thread about this and they said they are working on it a couple of weeks ago.

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Vicky@Raise3D
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Re: Shipping rates

Postby Vicky@Raise3D » Mon Jan 30, 2017 8:04 am

Please check again. We have adjusted the shipping cost of US last week.

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woofy
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Joined: Sun Jun 12, 2016 4:09 pm

Re: Shipping rates

Postby woofy » Mon Jan 30, 2017 9:43 am

Vicky,

What about the UK?
$25 shipping within the UK is very expensive, and applies if I want a kilo of filament or a light weight nozzle.
Could you please look at offering realistic graduated shipping rates in the UK.
Raise3D N2+, Ultimaker2 & UP plus printers.

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John@Raise3D
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Re: Shipping rates

Postby John@Raise3D » Tue Jan 31, 2017 1:27 pm

For EU customer, under 30Kg, it is $25 flat from EU warehouse to most countries in EU.

Sebastian
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Joined: Tue Mar 22, 2016 5:19 am

Re: Shipping rates

Postby Sebastian » Thu Feb 02, 2017 3:39 pm

Would you be able to send your products to Amazon.de for fulfillment? That would give way better shipping rates.

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Vicky@Raise3D
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Re: Shipping rates

Postby Vicky@Raise3D » Fri Feb 03, 2017 8:31 am

Thanks for you suggestion! We will consider Amazon to be our partner in near future.

Rockman
Posts: 68
Joined: Sat Jul 02, 2016 7:53 pm

Re: Shipping rates

Postby Rockman » Fri Feb 03, 2017 8:02 pm

Also include
Amazon . ca for your Canadian clients too
:)

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Vicky@Raise3D
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Re: Shipping rates

Postby Vicky@Raise3D » Sat Feb 04, 2017 9:51 am

Well noted. Will back to sales department.

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2CNK
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Joined: Sat May 21, 2016 5:49 am

Re: Shipping rates

Postby 2CNK » Sun Feb 05, 2017 7:11 am

Yes, I have ordered spare parts and OUCH the shipping was terrible for a Canadian.

I would love more Raise3D premium PLA filament but the shipping cost is a real barrier.

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Vicky@Raise3D
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Re: Shipping rates

Postby Vicky@Raise3D » Tue Feb 07, 2017 8:31 am

2CNK wrote:Yes, I have ordered spare parts and OUCH the shipping was terrible for a Canadian.

I would love more Raise3D premium PLA filament but the shipping cost is a real barrier.


All the orders for Canada are shipping from US warehouse. We will check from US side whether the shipping rates to Canada have any space to adjust.

shiftyjonno
Posts: 3
Joined: Thu Dec 29, 2016 9:37 pm

Re: Shipping rates

Postby shiftyjonno » Wed Mar 15, 2017 6:29 am

I'd love to place an order for about 8 rolls of Raise3d Premium PLA as I've had great results from it.

The shipping cost to New Zealand is astounding though ...

In this example of just 4 rolls, the total cost in $NZ also puts me over the customs tax allowance which means I'd be liable for customs tax of 15% on top ... making it over NZ$100 per roll.

I've tried a few PLA's and nothing works quite like the Raise3D premium.

Please Raise3D ... can something be done about the high shipping costs?

Raise3D - Checkout - Google Chrome_2017-03-15_19-22-45.png

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Vicky@Raise3D
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Re: Shipping rates

Postby Vicky@Raise3D » Fri Mar 17, 2017 10:04 am

shiftyjonno wrote:I'd love to place an order for about 8 rolls of Raise3d Premium PLA as I've had great results from it.

The shipping cost to New Zealand is astounding though ...

In this example of just 4 rolls, the total cost in $NZ also puts me over the customs tax allowance which means I'd be liable for customs tax of 15% on top ... making it over NZ$100 per roll.

I've tried a few PLA's and nothing works quite like the Raise3D premium.

Please Raise3D ... can something be done about the high shipping costs?

Raise3D - Checkout - Google Chrome_2017-03-15_19-22-45.png


Which warehouse did you choose?
Have you checked with CN warehouse?
If still not a proper value, please shoot a mail to sales@raise3d.com.

shiftyjonno
Posts: 3
Joined: Thu Dec 29, 2016 9:37 pm

Re: Shipping rates

Postby shiftyjonno » Mon Mar 20, 2017 5:53 pm

The warehouse was Mainland China. There were no options to choose another warehouse.
I'll make enquiries at sales@raise3d.com

I've been getting great results from eSun PLA+ in black, but the Raise3d brand still looks and prints better.

Thanks Vicky


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