Download slow

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socke
Posts: 215
Joined: Mon Mar 21, 2016 2:55 pm

Download slow

Postby socke » Sun Jun 25, 2017 12:15 pm

I just tried to download the latest touchscreen software (raisepack), but the download is very slow. I have a 50M downlink but it took about 25 minutes to download the 86MB file.
You should really improve this!

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Vicky@Raise3D
Posts: 2248
Joined: Fri Mar 25, 2016 3:54 am

Re: Download slow

Postby Vicky@Raise3D » Mon Jun 26, 2017 5:29 am

The current download link is on US serve.
We'd like to add one more EU link. If the following works better for you, please advise.
https://s3.eu-west-2.amazonaws.com/idea ... .raisepack

socke
Posts: 215
Joined: Mon Mar 21, 2016 2:55 pm

Re: Download slow

Postby socke » Mon Jun 26, 2017 7:42 am

Thanks Vicky, this link is much faster for me.
Generally it may be a good idea to have links to additional servers in case of server down times.

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Vicky@Raise3D
Posts: 2248
Joined: Fri Mar 25, 2016 3:54 am

Re: Download slow

Postby Vicky@Raise3D » Mon Jun 26, 2017 8:33 am

Good to know that works for you.
And thanks for your suggestion! We will try to find a better way about this.


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