Extruder Jam and stuck fillament Pro2

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elzury128
Posts: 2
Joined: Sun Oct 07, 2018 5:34 am

Re: Extruder Jam and stuck fillament Pro2

Postby elzury128 » Sun Oct 07, 2018 5:52 am

RAISE3D I have the same exactly issue and is so really annoying. Please let us know if you are working to solve this issue due to apparently is a design problem. I would be able to buy another "feeding system" but you need completely make sure that it would solve the problem. Really the machine is not to bad just need to improve. I bought it for business purposes but I'm kind of disappointed. So please confirm if you would will to solve this problem or not.

Thanks...

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Vicky@Raise3D
Posts: 4320
Joined: Fri Mar 25, 2016 3:54 am

Re: Extruder Jam and stuck fillament Pro2

Postby Vicky@Raise3D » Mon Oct 08, 2018 10:29 pm

elzury128 wrote:RAISE3D I have the same exactly issue and is so really annoying. Please let us know if you are working to solve this issue due to apparently is a design problem. I would be able to buy another "feeding system" but you need completely make sure that it would solve the problem. Really the machine is not to bad just need to improve. I bought it for business purposes but I'm kind of disappointed. So please confirm if you would will to solve this problem or not.

Thanks...


Would you like to share us some pictures of the print result with Raise3D Premium PLA? We'd like to help based on the pictures.

elzury128
Posts: 2
Joined: Sun Oct 07, 2018 5:34 am

Re: Extruder Jam and stuck fillament Pro2

Postby elzury128 » Mon Oct 15, 2018 8:17 pm

Vicky@Raise3D wrote:
elzury128 wrote:RAISE3D I have the same exactly issue and is so really annoying. Please let us know if you are working to solve this issue due to apparently is a design problem. I would be able to buy another "feeding system" but you need completely make sure that it would solve the problem. Really the machine is not to bad just need to improve. I bought it for business purposes but I'm kind of disappointed. So please confirm if you would will to solve this problem or not.

Thanks...


Would you like to share us some pictures of the print result with Raise3D Premium PLA? We'd like to help based on the pictures.



Hi Vicky,

I don't have Raise3D Premium PLA to perform that test, however searching on Raise community I realized many customers have same problem. The problem is the same that is mentioned on "filament stepper motors very hot" topic and all points to a design problem in the hot end and the heat sinks. I just want to make sure if there is going to be a sooner solution to decide if I keep the machine or I return it to vendor. Again the machine is not bad just need to improve and I think you need to give priority to this too much common issue.

User avatar
Vicky@Raise3D
Posts: 4320
Joined: Fri Mar 25, 2016 3:54 am

Re: Extruder Jam and stuck fillament Pro2

Postby Vicky@Raise3D » Mon Oct 15, 2018 9:06 pm

elzury128 wrote:
Vicky@Raise3D wrote:
elzury128 wrote:RAISE3D I have the same exactly issue and is so really annoying. Please let us know if you are working to solve this issue due to apparently is a design problem. I would be able to buy another "feeding system" but you need completely make sure that it would solve the problem. Really the machine is not to bad just need to improve. I bought it for business purposes but I'm kind of disappointed. So please confirm if you would will to solve this problem or not.

Thanks...


Would you like to share us some pictures of the print result with Raise3D Premium PLA? We'd like to help based on the pictures.



Hi Vicky,

I don't have Raise3D Premium PLA to perform that test, however searching on Raise community I realized many customers have same problem. The problem is the same that is mentioned on "filament stepper motors very hot" topic and all points to a design problem in the hot end and the heat sinks. I just want to make sure if there is going to be a sooner solution to decide if I keep the machine or I return it to vendor. Again the machine is not bad just need to improve and I think you need to give priority to this too much common issue.


As far as I known, the R&D team is currently running the final round testing on the firmware and software. If everything goes well, we should can see it in coming weeks. But until we get some actual result, it's hard for me to give out an exact schedule.

Shelton
Posts: 229
Joined: Thu Jul 12, 2018 8:34 pm

Re: Extruder Jam and stuck fillament Pro2

Postby Shelton » Mon Oct 15, 2018 10:01 pm

The machine should be better tested before and designed. Raise can be better than Ultimaker, but your team neat to watch surrounding. This is the WAR! No time for mistakes or bad decisions. Do you want to win? Hard work only and customers voice! Watch UM. Fast printing cores. Very good move. Filament tested and many other brand profiles. Open source software. Often updated with a lot of new features. Open Source structure. If you want to win you need to work harder.

Spikeysonic
Posts: 155
Joined: Wed Mar 01, 2017 12:07 am

Re: Extruder Jam and stuck fillament Pro2

Postby Spikeysonic » Tue Oct 16, 2018 12:17 am

I think I have jusdt ended up with somethgin similar only with a V2 Dual with a bond tech. It sounds very similar to what you guys are saying, lots of tapping like gears catching, the material broke just under gear weehl when you are and screw the spring bolt in on the bond tech all I get is thr knock know shake whihc I think is gears skippign under strain.

Have taken off the nopzzel, dont know how to get at any blocked material, is there a way to sort this withtou removing the hot end and having to try and level it again, Will removing the bond tech enable me to get at the jam?

Spikeysonic
Posts: 155
Joined: Wed Mar 01, 2017 12:07 am

Re: Extruder Jam and stuck fillament Pro2

Postby Spikeysonic » Tue Oct 16, 2018 12:19 am

it was pet g in left and pva in right, this is after a failed print that looked like an afro haircut stringiy mess but underneath it I saw what looked like a layer shift if it helps.


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