LCD screen burn in

Topics around mechanical design, controller and electronics. Mods & hacks welcome.
sylus
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Re: LCD screen burn in

Postby sylus » Wed Jul 19, 2017 5:37 am

Already did last august.
Final reply is: see that wit your resseller and resseller said Raise3d not concider as failure.

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Vicky@Raise3D
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Re: LCD screen burn in

Postby Vicky@Raise3D » Wed Jul 19, 2017 6:14 am

Please shoot a mail about your information one more time. We will discuss with our EU resellers about this.

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USAF Paul
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Re: LCD screen burn in

Postby USAF Paul » Sat Aug 26, 2017 3:32 pm

Vicky@Raise3D wrote:Screen saver has already been added in version 0.9.0 touchscreen firmware.

For the hardware, we are currently developing a new screen and display method. After complete designing and fully tests, it will be released in the next few months.


My N2 is on firmware 1.1.1, but I can't see the screen saver option, nor do I think it comes on automatically (at least not in the 13-hrs it's been on so far). Any ideas? Thanks!

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Vicky@Raise3D
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Re: LCD screen burn in

Postby Vicky@Raise3D » Mon Aug 28, 2017 11:07 am

The firmware I mean is for touchscreen, which we call Raise Touch.
I guess yours should might be 0.7.0, and the latest is 0.9.2. You can check on our download center.
https://www.raise3d.com/pages/download

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USAF Paul
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Re: LCD screen burn in

Postby USAF Paul » Mon Aug 28, 2017 9:43 pm

Vicky@Raise3D wrote:The firmware I mean is for touchscreen, which we call Raise Touch.
I guess yours should might be 0.7.0, and the latest is 0.9.2. You can check on our download center.
https://www.raise3d.com/pages/download


Thanks, Vicky. Raise Touch version 0.8.0.501 is installed on my N2 that was delivered last week; so I'll go get 0.9.2.

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USAF Paul
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Re: LCD screen burn in

Postby USAF Paul » Tue Aug 29, 2017 12:33 am

Vicky@Raise3D wrote:The firmware I mean is for touchscreen, which we call Raise Touch.
I guess yours should might be 0.7.0, and the latest is 0.9.2. You can check on our download center.
https://www.raise3d.com/pages/download


Vicky, I flashed Raise Touch per the instructions on the downloads page and now the screen (and printer) is unresponsive / frozen even after multiple power cycles. Battery is keeping the machine from powering down, so I'm stuck.

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Vicky@Raise3D
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Re: LCD screen burn in

Postby Vicky@Raise3D » Tue Aug 29, 2017 9:57 am

Is there any little sliver round button at the back of your screen box? Try it. It can reset the hardware of the screen.

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USAF Paul
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Re: LCD screen burn in

Postby USAF Paul » Tue Aug 29, 2017 10:02 am

I tried that, now the start up screen goes through boot sequence then freezes at black screen.

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Vicky@Raise3D
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Re: LCD screen burn in

Postby Vicky@Raise3D » Tue Aug 29, 2017 10:11 am

We may nee to ask more details about this. Would you like to shoot a ticket onto our ticket system.

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USAF Paul
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Re: LCD screen burn in

Postby USAF Paul » Tue Aug 29, 2017 10:35 am

Vicky@Raise3D wrote:We may nee to ask more details about this. Would you like to shoot a ticket onto our ticket system.

Yes, it's ticket 1374.

Thanks,
--Paul.

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Vicky@Raise3D
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Re: LCD screen burn in

Postby Vicky@Raise3D » Wed Aug 30, 2017 2:57 am

Will ask support engineers to help follow up.

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USAF Paul
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Re: LCD screen burn in

Postby USAF Paul » Wed Aug 30, 2017 3:43 am

Vicky, I just documented in that ticket that rolling back to ver 0.8.0, rebooting, then flashing the latest firmware fixed my issue. Thanks. I was VERY nervous for a while there, but it's good now.

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Vicky@Raise3D
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Re: LCD screen burn in

Postby Vicky@Raise3D » Thu Aug 31, 2017 5:52 am

Good to know that. Thanks for you feedback.

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Noren
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Re: LCD screen burn in

Postby Noren » Fri Sep 01, 2017 4:37 pm

How does the screen saver function work? I have Raise Touch 0.9.2.1026 but can't seem to find that option. Might be looking in the wrong place though.

EldRick
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Re: LCD screen burn in

Postby EldRick » Sat Sep 02, 2017 1:21 am

It is well-hidden, under Security and Privacy, and is mis-purposed as "Screen Lock".

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Noren
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Re: LCD screen burn in

Postby Noren » Sat Sep 02, 2017 8:32 am

Thanks. Not at home to check right now. But it might be that this is not available in the N1. Think I have checked everywhere. :)

Jetguy
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Re: LCD screen burn in

Postby Jetguy » Sat Sep 02, 2017 11:44 am

Specific to the N1 menu system since that screen is 90 degrees rotated.
home menu.jpg

More Settings.jpg

Security.jpg

screen lock 1.jpg

screen lock password set.JPG

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Noren
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Re: LCD screen burn in

Postby Noren » Sat Sep 02, 2017 12:30 pm

Thanks. Will check when I get home. Is out on shopping duty today. :)

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Noren
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Re: LCD screen burn in

Postby Noren » Sat Sep 02, 2017 3:00 pm

Thanks again. There it was.
I would think that there would be a better place for this in the ui.
And maybe even a screen saver that doesn't require a code. And that dims the colors to save the screen.

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Vicky@Raise3D
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Re: LCD screen burn in

Postby Vicky@Raise3D » Sun Sep 03, 2017 11:00 am

Password is for in case mis-operation, if there has anyone else can operate the machine at your place. With password protected, the one who doesn't have password cannot stop your printing any more.


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