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Thermal Protector

Posted: Sun Mar 25, 2018 8:35 pm
by A6y_N0rma1
For those of you that have applied for the free Thermal Protector (thanks Raise3D), how long did it take to actually get the unit? I'm willing to wait, but since you don't (at least I didn't) get a reply after filling out the form, I just want to make sure nothing happened and I'm at least in the queue.

Re: Thermal Protector

Posted: Sun Mar 25, 2018 8:38 pm
by Noren
Vicky mentioned the other day that the first batch was about to go out.

Re: Thermal Protector

Posted: Mon Mar 26, 2018 6:03 am
by Vicky@Raise3D
The first batch has already started shipping process. You can shoot our sales team a mail to check whether you are in first batch or later.
sales@raise3d.com

Re: Thermal Protector

Posted: Wed Apr 04, 2018 11:14 pm
by Aero3D
Received mine in UK today, 5th April '18

Re: Thermal Protector

Posted: Sat Apr 07, 2018 7:10 pm
by mark_3d
i recived the termal protector. There is a mounting instruction somewhere?

Re: Thermal Protector

Posted: Sat Apr 07, 2018 8:05 pm
by Noren
mark_3d wrote:i recived the termal protector. There is a mounting instruction somewhere?



I had a printed instruction in the envelope. The padded envelope for the protector also had a qr code with a link to the instructions:
https://www.raise3d.com/pages/thermal-p ... structions

Re: Thermal Protector

Posted: Mon Apr 09, 2018 4:23 pm
by jvingaard
I have now tried to order the Termal Procetor, 3 times to now, but I do not receive one?

Re: Thermal Protector

Posted: Mon Apr 09, 2018 6:05 pm
by zemlin
jvingaard wrote:I have now tried to order the Termal Procetor, 3 times to now, but I do not receive one?

I assume they are still filling orders. I ordered them for 3 printers as soon as it was announced. I haven't heard or seen anything yet, but I assume it will happen soon as others have started getting theirs.

Re: Thermal Protector

Posted: Sun Apr 15, 2018 6:59 am
by jvingaard
Nothing yet!! :-(

Re: Thermal Protector

Posted: Mon Apr 16, 2018 6:45 am
by Vicky@Raise3D
The Thermal Protectors for US have just been arrived in US warehouse. The shipping will start soon in the following days.
If you want to get more information about the shipping of your parcel, please shoot a mail to support@raise3d.com

Re: Thermal Protector

Posted: Mon Apr 16, 2018 1:25 pm
by zemlin
Thanks for the update.

Re: Thermal Protector

Posted: Mon Apr 16, 2018 2:32 pm
by jvingaard
got mine today in Denmark.

Re: Thermal Protector

Posted: Mon Apr 16, 2018 2:43 pm
by jon_bondy
Still nothing in Vermont, USA

Re: Thermal Protector

Posted: Mon Apr 16, 2018 3:03 pm
by zemlin
jon_bondy wrote:Still nothing in Vermont, USA


That's to be expected because as of Mon Apr 16, 2018 2:45 am

Vicky@Raise3D wrote:The Thermal Protectors for US have just been arrived in US warehouse. The shipping will start soon in the following days.