Brand new N2 with unleveled bed

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KeS
Posts: 2
Joined: Fri Sep 01, 2017 10:23 am

Brand new N2 with unleveled bed

Postby KeS » Fri Sep 01, 2017 10:32 am

Hi!
I've got my N2 still 2 days ago and obtain a lot wrong attemtps to print.
In this way I've decide to check bed leveling.
Pls see on photos and tell me - is it normal that hotbed have around 0.8-1 mm of roughness?
I am asking in case of my dealer that selled my printer tell that is not bad in any way. But I am printing on other printers more than 4 years and have some experience on it.
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Brandon
Posts: 59
Joined: Fri May 05, 2017 1:22 pm

Re: Brand new N2 with unleveled bed

Postby Brandon » Fri Sep 01, 2017 7:28 pm

The bed is leveled and tested at the factory. Depending on where you are the printer may be shipped multiple times. Some times the bed will require truing after transport.

Here are instructions on how to True the bed.

https://www.raise3d.com/pages/bed-leveling-instruction

Here is a video a user did on the process.

https://www.youtube.com/watch?v=MXAk4eBr21g

KeS
Posts: 2
Joined: Fri Sep 01, 2017 10:23 am

Re: Brand new N2 with unleveled bed

Postby KeS » Sun Sep 03, 2017 3:22 pm

Brandon wrote:The bed is leveled and tested at the factory. Depending on where you are the printer may be shipped multiple times. Some times the bed will require truing after transport.

Here are instructions on how to True the bed.

https://www.raise3d.com/pages/bed-leveling-instruction

Here is a video a user did on the process.

https://www.youtube.com/watch?v=MXAk4eBr21g


Do you mean that I can perform this truing with no warranty void?
Why I ask - I an do not sure thar my dealer save the warranty if I do turn any screw.

Tell me please which operations I can perform with no warranty void. Because from brand new my printer have unleveled bed, freezing touchscreen and broken Y end stop. Can I fix it by my own?

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Vicky@Raise3D
Posts: 2243
Joined: Fri Mar 25, 2016 3:54 am

Re: Brand new N2 with unleveled bed

Postby Vicky@Raise3D » Tue Sep 05, 2017 8:00 am

I would suggest you make contact with your supplier, since the warranty is directly provided by agent to their customers. We only provide spare parts to our agents according to the case they or their customers meet if needed.

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Gwen
Posts: 22
Joined: Thu May 04, 2017 9:18 pm

Re: Brand new N2 with unleveled bed

Postby Gwen » Tue Sep 12, 2017 6:43 am

Hi Kes,

Sorry for you but welcome to the club !


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