Where to get new rods

[swampy]

Right I'm looking for new rods all round for the y axis and x axis as from day 1 I've struggled to level this bed I know the plates not flat but done mod with springs and got a 4mm glass plate as well and it always wrong in the middle . I've just been looking at my rods and you can see the blocks on the ends wobble in out both sides and that's what make it tighter in. The middle to move freely so want a complete new set of rods please and not bent if possible thanks .im trying to upload a video but it won't straight from the iPhone

[swampy]

https://youtu.be/JPljOoQ6s1A
https://youtu.be/KYgEbk9zymM

[walshlg]

Hmmm might also be the bearings

[RogerSt]

I had the same problem.
In my case it was the mount uf the stepper motor.

[Vicky@Raise3D]

Please shoot your request to our support system.

[ssommer79]

I've struggled also with the same Problem (viewtopic.php?f=4&t=1089). I've changed all rods. It became better but not solved the Problem. the bed is still not flat (+/- 0.5mm). I am still fighting with Problems. Fortunetaly my seller here in Switzerland is very responsive and help where he can