Pro2 case fan doesn't work

Topics around mechanical design, controller and electronics. Mods & hacks welcome.
Mr.WaveDog
Posts: 3
Joined: Sun Oct 14, 2018 5:44 pm

Pro2 case fan doesn't work

Postby Mr.WaveDog » Sun Oct 14, 2018 5:57 pm

Hello,

the case fan (HEPA air filtration) doesn't work on my printer. In the error search, I found that the fan of the mainboard also does not work. Both fans are ok. With external power supply the fans are rotating. There is no voltage on both 12V sockets of the mainboard.

What could be the problem?

Many thanks in advance for your help.

User avatar
Vicky@Raise3D
Posts: 4427
Joined: Fri Mar 25, 2016 3:54 am

Re: Pro2 case fan doesn't work

Postby Vicky@Raise3D » Mon Oct 15, 2018 5:43 pm

Does the LED at the top of the printer work or not?

Mr.WaveDog
Posts: 3
Joined: Sun Oct 14, 2018 5:44 pm

Re: Pro2 case fan doesn't work

Postby Mr.WaveDog » Mon Oct 15, 2018 6:04 pm

The LEDs at the top of the printer work.

User avatar
Vicky@Raise3D
Posts: 4427
Joined: Fri Mar 25, 2016 3:54 am

Re: Pro2 case fan doesn't work

Postby Vicky@Raise3D » Mon Oct 15, 2018 6:08 pm

Would you like to open a support ticket at http://help.raise3d.com to contact our technicians?
I guess there should be loose connection or bad terminal on your motion controller board. You may need to open the electronic box to check.

Andy
Posts: 10
Joined: Thu Oct 11, 2018 11:29 am

Re: Pro2 case fan doesn't work

Postby Andy » Tue Oct 16, 2018 9:27 am

Something strange going on with the firmware perhaps. I've updated to 0-0-31 and find that the HEPA fan is OK but the electronics fan and the LED strip lights don't work as there's no power being output on J13 and J15 of the main board. I have a ticket open on this.

User avatar
Vicky@Raise3D
Posts: 4427
Joined: Fri Mar 25, 2016 3:54 am

Re: Pro2 case fan doesn't work

Postby Vicky@Raise3D » Tue Oct 16, 2018 6:16 pm

Should be just by coincidence. Should be broken terminals, as air filter fan, motion controller board fan and LED strip are using the terminals which won't be able to be controlled by firmware.

Andy
Posts: 10
Joined: Thu Oct 11, 2018 11:29 am

Re: Pro2 case fan doesn't work

Postby Andy » Wed Oct 17, 2018 9:43 am

I've updated the firmware to a Beta version that Raise supplied me with and both fans and the LEDS now work again.

Mr.WaveDog
Posts: 3
Joined: Sun Oct 14, 2018 5:44 pm

Re: Pro2 case fan doesn't work

Postby Mr.WaveDog » Wed Oct 17, 2018 4:54 pm

I have also received the from the support the new firmware. Now both fans are working again.
Many Thanks!


Return to “Hardware”

Who is online

Users browsing this forum: No registered users and 9 guests