Extruder Jam and stuck fillament Pro2

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Prop-Fiction
Posts: 42
Joined: Fri Jun 15, 2018 10:39 pm

Re: Extruder Jam and stuck fillament Pro2

Postby Prop-Fiction » Thu Jul 12, 2018 11:13 pm

I have The new hotend :-)

But Now same Problem Again and again .
Throat Tube Stück The filament.
Is they and Solution Now?

It is possible to drill just a little Bit The throat Tube Open?
I think it is not the problem that it is too hot in the tube. the problem is that the thraot tube is too tight. if the roller of the feeder the filament even slightly crushed it is almost not. more through.
does anyone have a solution ne ..
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JamesW
Posts: 8
Joined: Tue Jul 03, 2018 4:54 pm

Re: Extruder Jam and stuck fillament Pro2

Postby JamesW » Fri Jul 13, 2018 1:57 am

The printer is new. Does "drilling" on it seem a little drastic? Shouldn't Raise3d be taking the lead on this since it seems to be a design problem?

Naser404
Posts: 32
Joined: Wed Jun 20, 2018 3:33 pm

Re: Extruder Jam and stuck fillament Pro2

Postby Naser404 » Fri Jul 13, 2018 3:57 am

Prop-Fiction wrote:I have The new hotend :-)

But Now same Problem Again and again .
Throat Tube Stück The filament.
Is they and Solution Now?

It is possible to drill just a little Bit The throat Tube Open?
I think it is not the problem that it is too hot in the tube. the problem is that the thraot tube is too tight. if the roller of the feeder the filament even slightly crushed it is almost not. more through.
does anyone have a solution ne ..


Check this thread here about the problem.

viewtopic.php?f=2&t=9644

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Vicky@Raise3D
Posts: 3778
Joined: Fri Mar 25, 2016 3:54 am

Re: Extruder Jam and stuck fillament Pro2

Postby Vicky@Raise3D » Sun Jul 15, 2018 8:41 am

elitetux wrote:Any idea on how to remove jammed filament? We have had issues previously where the filament gets cut right at the drive wheel. This time it did that but got stuck below the drive wheel. I took the top assembly off and am left with the white plastic tube and the filament is stuck about a half inch above the tube. I have heated it up and tried pushing it inward and then pulling out but nothing. Is there a disassembly guide for the hot end? It looks like I can remove the top 4 screws facing downward - will the hot end drop out if I remove these?


Please contact our support team to get more information about how to clean out a jam and carry out a disassembling.
You can reach to us at help.raise3d.com.

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Vicky@Raise3D
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Joined: Fri Mar 25, 2016 3:54 am

Re: Extruder Jam and stuck fillament Pro2

Postby Vicky@Raise3D » Sun Jul 15, 2018 9:08 am

For any jam, we will recommend to contact Raise3D support to figure out the origin jam is at which height first, remove the jam completely or replace the problem parts then start another print.

dinogoal
Posts: 5
Joined: Thu Jun 14, 2018 9:16 pm

Re: Extruder Jam and stuck fillament Pro2

Postby dinogoal » Sun Jul 22, 2018 4:43 pm

I've been having this same problem and am currently stuck with the filament jammed right below the gears. I've been running with the top, sides and front doors open for PLA and for the most part it's been fine. I've mostly experienced this deep into longer prints, which obviously sucks even more. We bought this for business, and so far I have a lot of unhappy clients due to jams in the machine. For the price of the machine I would not expect to see such a significant issue to a key area.

Like elitetux I wonder if we can modify the hotend heatsink on the N2 for the Pro2?

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Vicky@Raise3D
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Joined: Fri Mar 25, 2016 3:54 am

Re: Extruder Jam and stuck fillament Pro2

Postby Vicky@Raise3D » Sun Jul 22, 2018 9:59 pm

Sorry for the troubles.
Not recommend to do so, as the size of hot-end of Pro2 is not the same as N2.
If you can figure the jam height, would more recommend to reach to our technician to ask for help.


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