Constant crash on preview (OSX)

Discussions about ideaMaker and other printing software.
codiac2600
Posts: 4
Joined: Sat Apr 07, 2018 6:44 am

Constant crash on preview (OSX)

Postby codiac2600 » Sat Apr 07, 2018 6:48 am

Model slices just fine and the program runs smooth. If I want to see the sliced model it crashes every time. Here is the crash data:

Process: ideaMaker [990]
Path: /Applications/ideaMaker.app/Contents/MacOS/ideaMaker
Identifier: com.raise3d.ideaMaker
Version: 3.1.0 (1545)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: ideaMaker [990]
User ID: 501

Date/Time: 2018-04-07 01:41:43.554 -0500
OS Version: Mac OS X 10.13.2 (17C205)
Report Version: 12
Bridge OS Version: 3.0 (14Y661)
Anonymous UUID:


Time Awake Since Boot: 6800 seconds

System Integrity Protection: enabled

Crashed Thread: 13 ModelVBOLoadThread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]

VM Regions Near 0x4:
-->
__TEXT 000000010c630000-000000010d0ec000 [ 10.7M] r-x/rwx SM=COW  [/Applications/ideaMaker.app/Contents/MacOS/ideaMaker]

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff6e1a97c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6e1a8cdc mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff4674f355 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff4674e6a7 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff4674dd23 CFRunLoopRunSpecific + 483
5 com.apple.HIToolbox 0x00007fff45a65e26 RunCurrentEventLoopInMode + 286
6 com.apple.HIToolbox 0x00007fff45a65b96 ReceiveNextEventCommon + 613
7 com.apple.HIToolbox 0x00007fff45a65914 _BlockUntilNextEventMatchingListInModeWithFilter + 64
8 com.apple.AppKit 0x00007fff43d30f5f _DPSNextEvent + 2085
9 com.apple.AppKit 0x00007fff444c6b4c -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044
10 libqcocoa.dylib 0x00000001104cc35d 0x1104ac000 + 131933
11 org.qt-project.QtCore 0x000000010e17e39d QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 381
12 org.qt-project.QtWidgets 0x000000010d5c2d02 QDialog::exec() + 514

Thread 1:: QThread
0 libsystem_kernel.dylib 0x00007fff6e1b2fca __select + 10
1 org.qt-project.QtCore 0x000000010e1d1ed4 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timespec const*) + 596
2 org.qt-project.QtCore 0x000000010e1d2da0 QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timespec*) + 672
3 org.qt-project.QtCore 0x000000010e1d3e6a QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 234
4 org.qt-project.QtCore 0x000000010e17e39d QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 381
5 org.qt-project.QtCore 0x000000010df73a95 QThread::exec() + 117
6 com.raise3d.ideaMaker 0x000000010c9cf475 PrinterDiscoveryTask::processLoop() + 181
7 org.qt-project.QtCore 0x000000010df77506 0x10df42000 + 218374
8 libsystem_pthread.dylib 0x00007fff6e2ee6c1 _pthread_body + 340
9 libsystem_pthread.dylib 0x00007fff6e2ee56d _pthread_start + 377
10 libsystem_pthread.dylib 0x00007fff6e2edc5d thread_start + 13

Thread 2:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff6e1b2cee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6e2ef662 _pthread_cond_wait + 732
2 com.apple.CoreVideo 0x00007fff483099b8 CVDisplayLink::runIOThread() + 660
3 libsystem_pthread.dylib 0x00007fff6e2ee6c1 _pthread_body + 340
4 libsystem_pthread.dylib 0x00007fff6e2ee56d _pthread_start + 377
5 libsystem_pthread.dylib 0x00007fff6e2edc5d thread_start + 13

Thread 3:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff6e1a97c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6e1a8cdc mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff4674f355 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff4674e6a7 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff4674dd23 CFRunLoopRunSpecific + 483
5 com.apple.AppKit 0x00007fff43e6e3c8 _NSEventThread + 184
6 libsystem_pthread.dylib 0x00007fff6e2ee6c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff6e2ee56d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff6e2edc5d thread_start + 13

Thread 4:: Qt bearer thread
0 libsystem_kernel.dylib 0x00007fff6e1b2c76 __pselect + 10
1 libsystem_kernel.dylib 0x00007fff6e1aec27 pselect$1050 + 82
2 org.qt-project.QtCore 0x000000010e1d1ce8 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timespec const*) + 104
3 org.qt-project.QtCore 0x000000010e1d2da0 QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timespec*) + 672
4 org.qt-project.QtCore 0x000000010e1d3e6a QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 234
5 org.qt-project.QtCore 0x000000010e17e39d QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 381
6 org.qt-project.QtCore 0x000000010df73a95 QThread::exec() + 117
7 org.qt-project.QtCore 0x000000010df77523 0x10df42000 + 218403
8 libsystem_pthread.dylib 0x00007fff6e2ee6c1 _pthread_body + 340
9 libsystem_pthread.dylib 0x00007fff6e2ee56d _pthread_start + 377
10 libsystem_pthread.dylib 0x00007fff6e2edc5d thread_start + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff6e1b3562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6e2ee26f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff6e2edc4d start_wqthread + 13

Thread 6:
0 libsystem_kernel.dylib 0x00007fff6e1b3562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6e2ee26f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff6e2edc4d start_wqthread + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff6e1b3562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6e2ee26f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff6e2edc4d start_wqthread + 13

Thread 8:
0 libsystem_kernel.dylib 0x00007fff6e1b3562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6e2ee06a _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff6e2edc4d start_wqthread + 13

Thread 9:
0 libsystem_kernel.dylib 0x00007fff6e1b3562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6e2ee06a _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff6e2edc4d start_wqthread + 13

Thread 10:
0 libsystem_kernel.dylib 0x00007fff6e1b3562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6e2ee26f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff6e2edc4d start_wqthread + 13

Thread 11:
0 libsystem_kernel.dylib 0x00007fff6e1b3562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6e2ee06a _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff6e2edc4d start_wqthread + 13

Thread 12:
0 libsystem_kernel.dylib 0x00007fff6e1b3562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6e2ee06a _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff6e2edc4d start_wqthread + 13

Thread 13 Crashed:: ModelVBOLoadThread
0 com.raise3d.ideaMaker 0x000000010c7aafe1 GcodeParser::prepareLayersBlocks(GcodeLayer*, double, int&, bool&, ModelVBOLoadThread*) + 17073

Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000700001436ae4 rcx: 0x000060c00660eef0 rdx: 0x0000700001436ae4
rdi: 0x000060400183b920 rsi: 0x00006040002f85e8 rbp: 0x000060c00529a860 rsp: 0x0000700001436530
r8: 0x00007ffee35ccfa0 r9: 0x0000000000000017 r10: 0x00000000ffe00000 r11: 0x00007fcd38200000
r12: 0x000060c0003e9900 r13: 0x0000700001436ae4 r14: 0x00007000014369b0 r15: 0x0000000000000000
rip: 0x000000010c7aafe1 rfl: 0x0000000000010216 cr2: 0x0000000000000004

Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5464
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=411.3M resident=0K(0%) swapped_out_or_unallocated=411.3M(100%)
Writable regions: Total=2.6G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.6G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 384K 4
Activity Tracing 256K 2
CG backing stores 54.4M 9
CoreGraphics 8K 2
CoreImage 24K 3
CoreUI image data 2696K 10
CoreUI image file 340K 4
Foundation 4K 2
IOKit 15.5M 2
Kernel Alloc Once 8K 2
MALLOC 2.5G 63
MALLOC guard page 48K 11
Memory Tag 242 12K 2
OpenGL GLSL 256K 4
STACK GUARD 56.1M 15
Stack 14.6M 15
VM_ALLOCATE 36.0M 42
__DATA 27.6M 297
__FONT_DATA 4K 2
__GLSLBUILTINS 2588K 2
__LINKEDIT 196.6M 29
__TEXT 214.7M 296
__UNICODE 560K 2
mapped file 54.0M 20
shared memory 4420K 19
=========== ======= =======
TOTAL 3.2G 834

Model: MacBookPro14,3, BootROM MBP143.0167.B00, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.45f0
Graphics: Intel HD Graphics 630, Intel HD Graphics 630, Built-In
Graphics: Radeon Pro 555, Radeon Pro 555, PCIe, 2 GB
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x173), Broadcom BCM43xx 1.0 (7.77.37.5.1a3)
Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
USB Device: iBridge
USB Device: Portable SSD T3
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.1
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.1

User avatar
Vicky@Raise3D
Posts: 4264
Joined: Fri Mar 25, 2016 3:54 am

Re: Constant crash on preview (OSX)

Postby Vicky@Raise3D » Sat Apr 07, 2018 10:43 am

Does the crash happen with all the models you slice or only for some of the models?

codiac2600
Posts: 4
Joined: Sat Apr 07, 2018 6:44 am

Re: Constant crash on preview (OSX)

Postby codiac2600 » Sat Apr 07, 2018 3:26 pm

Vicky@Raise3D wrote:Does the crash happen with all the models you slice or only for some of the models?



So far the 5 models I've sliced. All slightly detailed but nothing excessive. I think each STL was under 10MB.

User avatar
Vicky@Raise3D
Posts: 4264
Joined: Fri Mar 25, 2016 3:54 am

Re: Constant crash on preview (OSX)

Postby Vicky@Raise3D » Sun Apr 08, 2018 3:54 am

Does it also happen when slicing the simplest test model? Such as cube?
Would you like to share the smallest .gcode file which causes crash problem with us?

codiac2600
Posts: 4
Joined: Sat Apr 07, 2018 6:44 am

Re: Constant crash on preview (OSX)

Postby codiac2600 » Sun Apr 08, 2018 3:25 pm

Vicky@Raise3D wrote:Does it also happen when slicing the simplest test model? Such as cube?
Would you like to share the smallest .gcode file which causes crash problem with us?


I just sliced a 20mm cube which was 2kb and it crashed while trying to preview. It's only when going to preview. It'll slice just fine and I get the gcode but I can't preview anything without the entire program crashing.
Attachments
20mm_cube.stl
(1.49 KiB) Downloaded 20 times

User avatar
Vicky@Raise3D
Posts: 4264
Joined: Fri Mar 25, 2016 3:54 am

Re: Constant crash on preview (OSX)

Postby Vicky@Raise3D » Mon Apr 09, 2018 3:25 am

Does the gcode export function work properly or not? Want to ask for the gcode file to test preview.

codiac2600
Posts: 4
Joined: Sat Apr 07, 2018 6:44 am

Re: Constant crash on preview (OSX)

Postby codiac2600 » Sun Apr 15, 2018 5:51 am

Yes the gcode export does work just fine.

User avatar
Vicky@Raise3D
Posts: 4264
Joined: Fri Mar 25, 2016 3:54 am

Re: Constant crash on preview (OSX)

Postby Vicky@Raise3D » Mon Apr 16, 2018 2:55 am

May I ask the gcode file which has preview crash problem to test on our computer?


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